Many thanks to techsan for his editing of this story.
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I was in my best mood at a beautiful sunny Friday morning in May with no clouds visible in the blue sky over our village outside a Scandinavian town. The time was exactly 9.12 when I took the phone call, which within a short time would mean such serious problems for so many people in our village.
I will always remember that time because I happened to look at the clock on my office wall and think, "Who cares about business so early on such a lovely Friday morning?"
My old friend and most important customer, Jonathan Storm, did and he did very much because he sobbed when he began speaking to me. He had serious problems and could not see any other solution than filing for bankruptcy. Therefore he could not pay either my outstanding big bills or any other bills because the lawyer had told him that it was against the law to pay anything at all during the present circumstances and besides he had nothing to pay with.
After Jonathan had ended his call, I was sitting in shock for several minutes. He had always paid his bills on the dot. Never failed a day. My business with him had gone well and over the whole time increased in a slow but very safe way. That very day it had reached 52 percent of the annual income of my company, which was far from a wise solution to have so many eggs in the same basket as the old people used to say. But it was, at least for me, impossible say "no thanks" to an old friend and a good customer when he had increased his orders. Of course, we subscribed to an efficient credit information system on the net and did a standard check with his orders as all other orders but never got any warning.
Wise or not, that's the reality for a subcontractor and there's always a risk that it can have some kind of a domino effect when the most important player is falling down, because it usually causes many others to follow.
My pretty wife, Nathalie, used to share my office with me as a kind of part-time secretary but that day she had stayed at home to fix some matters relating to our twins 10 year party on Saturday.
The first thing I had to do after recovering from my shock was to stop all ongoing production to Jonathan's company. I went out to my foreman and told him that we would stop all production and shipping to JS & Son, which would cause rumors to circulate among the employees. Therefore I decided tell him to stop all activities one hour before the usual time and give them as much information as I had collected until then.
After that I went into Mrs. Peterson, who was responsible for the company's economic matters, gave her information about what happened and together we began to analyze our situation. Though our economy was on a very good level with some funds for such situations, it didn't matter what we did, it was a question of time or rather how much time we got to find solutions? The next question was what we could do to extend that time. The third question was what solution could save the company and the jobs for so many people in the village?
With more than fifty percent of the incoming money gone, we still had most of all usual expenses left and it would take several months before they would began to decrease in any appreciable level because we had to pay from one to six months wages to the people we had to fire. Even finding new products and increasing sales would both take time and money.
It was a terrible day for me, the worst I ever had at the job, indeed. After much calculating Mrs. Peterson and I found out that with the help of the most difficult possible solutions we could survive until Christmas if we didn't find new and profitable customers again.
We used to close the business at one o'clock on Fridays during summertime and that terrible Friday all employees were present in the storeroom where I held my speech at twelve o'clock.
I told the truth, that it had began with JS & Son's main customer's serious problems and the domino effect had knocked out JS & Son and almost us too but, though I wouldn't throw in the towel before all other possibilities were investigated, it would mean difficulties for many of us in the near future and negotiations with the unions would begin on Monday.
Nathalie wasn't happy when I came home and told her what happened at the job. For some strange reason, she began accusing and cursing me for causing the problem. Her main problem seemed to be losing her position as "the leading lady" in our village, which made me angry and shouting at her that such crap was of no importance in the present situation.
It was not a fun weekend at home though the party for our twins went fine. There were no traces of any spark between Nathalie and me in our bed any longer. I got a strange feeling that now when I really needed her support, she didn't care a shit about me any longer.
Mrs. Peterson, my foreman Eric, Peter our marketing man and I had a meeting on Sunday where we began to plan tactics for our negotiations with the unions. To everybody's surprise I put Nathalie on the list of people who had to quit their jobs in the first wave. There were two important reasons for me to do that. The first: she had never been of much use for the company and her negative attitude against me was of no advantage at the office for the time being. Her job was invented to get her a good health insurance and save money for her pension funds. The second reason was simple because it would help me to get many others, who needed the job much more than she, to understand the serious situation.
However I only told her the second reason and did my best to explain that it wasn't a disadvantage if she got a new job away from the company for a while until the worst problems were solved, Nathalie didn't understood my reasoning at all. She became furious, very furious indeed.
It didn't matter that I even made my best efforts to explain to her how much we needed the fresh money she would get if she found a job. With red figures in the company books, we otherwise had to live on our savings in one way or other. Her salary would be a good help to the family economy.
As the old saying says, "An accident never comes alone", two other of the most important customers wanted to see me on Thursday the week after Jonathan's phone call. One Martin E. Malund obviously was some kind of spokesman for both of them because his cohort didn't open his mouth during our short meeting. Martin had a simple request: they had been offered a much better price for similar products in Bulgaria, but for old friendship and sympathy with my problems they would continue their business with me if I gave them an extra 12% discount. I wished both of them "Bon voyage" to Bulgaria.
On Friday my foreman told me that he was sorry, but had received such a nice offer for a new job he couldn't resist. He tried to explain that it was his duty to support his family in the best possible ways. I told him that I understood his problems and offered to let him quit that day if he wanted. He did.
More shit would happen. On the next Monday the local bank cancelled the two rather small loans my business had there and one of my suppliers wanted payment in advance for my orders in the future.
I began to feel like a boxer who had been knocked down to the floor several times but managed to get up on the eight count every time but had to know that the referee could possibly stop the match the next time it happened.