Kelly stepped out of the subway and walked up the block to the bustling entrance of the building at 5 Times Square. A mendicant vet held out a cracked and bent plastic cup. The hood of the gray fleece beneath a camouflage military jacket partially hid his face wrapped up in bandages. He was wearing the dark glasses designed for the blind.
Kelly hunted for some spare change. "Look like it's your lucky day, Mac," she commented. "The smallest I got it is a fiver." She rolled up the bill and slid inside his cup. She flinched slightly to feel the wool glove of his hand grasp her fingers in gratitude.
"You are an angel," he said in a husky voice.
Kelly smiled at the square black lenses and withdrew her hand. "I gotta get to work now."
Her creative ideas cranked out slowly that day. She found herself staring out the window from her workstation. The smiling face of a devilishly handsome male model dolled up in a glamorous tux and angel wings gleamed up at her from a billboard. The product name underlying his classic-cut features and brown wavy hair curled in fancy cursive script: Caravaggio Eveningwear, Celestial Fashion.
"Hi, we haven't met yet. I'm Trisha."
Kelly looked up to see a petite woman with the complexion of mocha topped with frothy blonde curls. She wore a sleek black pantsuit and lavender blouse. A silver ring clamped through her left eyebrow while a glittering stud pierced her right nostril. A rectangular pendant dangled from her neck. Kelly forced a smile to the strange girl whose interruption came like a gush of cold water on the fire of creative process.
"I'm the IT specialist," the young woman announced. "I'm here to check your network settings." Deep dimples punctuated her smile.
Kelly suppressed her irritation through rapid blinking. "Does it have to be done right now?"
Trisha shrugged her shoulders to insist. "This should only take a few minutes. Maybe you wanna take a coffee break or something."
Kelly got up from her desk chair to allow the technician access to the PC. "That's an interesting necklace. Looks like letters. That a name or something?"
"Huh?" Trisha looked to see Kelly studying the pendant. She drew the lapels of her shirt over it. "Uh, no. Nobody's name. Just a fad, you know." She called up a screenful of folders then made them disappear with a keyboard stroke.
The name Jill Beverly blipped on the screen then vanished. Kelly had run across the name while searching for design templates. She had opened a couple of the files to find memos on project details and rollout schedules. They revealed she was in the midst of a massive ad design campaign with award-winning potential. Why she walked off the job wasn't evident, but a letter of complaint about a contract issue dated two days before Kelly's hire suggested disgruntlement. She had to ask. "That Beverly person, she left right before I came, huh?"
Trisha flashed a wan grin and continued moving file folders.
Kelly cleared her throat. "She seemed to have left in a hurry, and in the middle of a huge project. That's kind of odd, don't you find?"
Trisha's fingers stopped. She sighed, stood up, and looked at Kelly. "I'm not supposed to tell you this, but I'm sure you're going to find out." She stepped intimately close and lowered her voice to a whisper. "Jill Beverly hanged herself in her apartment just a few days before you came on."
"What about the project? Are you going to delete the files?"
"The project died with her." Trisha dropped her gaze from Kelly's eyes to her neck. She scoured the lily-white skin with a sharp focus.
Kelly raised a hand to her throat. "What? Something wrong?"
Trisha's eyes brightened with a glib smile when she caught a glimpse of the ligature bruises on Kelly's thin wrists. "Nope. Just thought I saw a mark, but I was mistaken. Sorry. Love your hair, though. What a brilliant color." She waltzed away from Kelly's station with nary an explanation.
Kelly used her lunch break and the fifty bucks in her purse to go to Soho by cab. It was a twenty-block bullet ride dodging cars, buses, and other taxis, but it got her there with time to spare. She entered the tall building with the black glass windows and located the suite number for the business written on the paper, Enrapture, Inc. "We make your wildest dreams come true," read the motto emblazoned in silver across the front of the reception counter. Kelly walked up to her reflection in the polished onyx. "Excuse me, who do I talk to about correcting an error?" she asked the dark-haired woman with the caked-on mascara sitting behind the glossy facade.
The woman didn't look up. "All emendations are handled online. You can access your account andβ"
"You don't understand," Kelly interrupted. "I don't have an account, I mean, I never created one, but someone sure as hell did." She passed the wrinkled printouts to the thin dour woman dressed in the black suit and white blouse.
The dull receptionist glanced at the paper then at the pale freckled face looking at her over the counter. "This is you."
"Yes, the photo is of me, but the page isn't mine. Someone set this up without my permission." Kelly's patience chafed at the bit to see the wall clock ticking down the precious minutes of her lunch hour.
The woman stared at her blankly. "What would you like me to do about it?"
"Could you please tell me how I can cancel this account?"
Like a clairvoyant seeking answers from a crystal ball, the woman looked into her computer screen. Independent of her owlish eyes, her fingers worked the keyboard. "What's your password?" she asked flatly.
"I don't know since I didn't create it." Kelly ground the words in her teeth.
"Then I can't help you."
"Look, can I please talk to someone in charge, before I begin proceedings against you for fraud, identity theft, and sexual assault?" Kelly's green eyes grew wide.
The receptionist picked up the phone with immutable ennui. "Dr. Karillian, I have a dissatisfied customer out here." She hung up and resumed typing. "He'll be with you in a minute. Have a seat."
Kelly retrieved her documents and sat down on the plush black leather sofa to the right of the reception counter. A door across from her opened. Out stepped a short man with long wavy black hair graying at the temples. He had burning coal-black eyes. He wore a sharkskin suit and a black silk shirt. "How may I help you, madam?" he softly intoned. He sat next to her and listened to her plight. Without batting an eye, he assured, "I apologize for the confusion and shall see that the matter is rectified immediately. I hope our mystery agent didn't harm you in anyway."