This one's a little different from my usual offerings – hope you enjoy.
*****
How did I get to this point in my life? Waiting for my wife to come home; I have news that will shock her when she hears it. As I sit here some old song keeps playing in my head, I'll have to look it up when I get a chance, don't know where I heard it.
If you want to be happy for the rest of your life, never make a pretty woman your wife, so for my personal point of view, get an ugly woman to marry you.
My name is John Capone (yea, I take a lot of garbage for it) and I'll begin my tale on the day I met Tess, but we may skip around a bit to fill in the blanks.
Tess and I both worked at a family owned regional bank headquartered in Austin. I'd been recruited from Chicago by Jeff Owens, a headhunter who just happened to be a classmate of mine from Northwestern's Graduate School of Management. My job was to help the bank enter the 21st Century with new back office automation. I was a senior vice president making six figures on the corporate ladder to EVP/COO. I was also a divorced father of a beautiful six-year-old daughter named Robin.
Tess was the branch manager at one of the downtown branch offices. She was another of the fast track 'kids' in the bank, thanks in part to her MBA from SMU and her drive to succeed. At twenty-seven years of age she was managing the second most profitable branch in the bank.
I'd been managing the back office operations division for almost a year and up to this point hadn't met Tess, just knew of her 'rising star' reputation. Tess Baker called my office to complain about a supervisor in my division. It seemed Joyce Denby had a loud disagreement with one of Tess's tellers; it was one of those situations that happens in any industry, sales versus operations.
After hearing Tess Baker's version of the incident, I responded, "Ms. Baker; this is the first I've heard of it and I'd like to talk to Ms. Denby before I do anything. Seems only fair; I'm certain you'd handle any complaint from a bank customer regarding any of your staff the same way. I promise to get back to you before the end of the day."
"You're right, I would. Thanks for checking into it."
Before I even got off the phone Joyce was standing at my office door.
"John, can I talk to you a second?"
"Sure, come on in and close the door if you have to."
Joyce closed the door and got right to it. "John, I screwed up. I let a teller at one of the branches get under my skin and I pretty much blew up on her."
"The branch manager just called me. I said I'd talk to you about it."
"It was my bad, I had a lousy morning and I let it affect my work. I'll try not to let that happen again."
"Joyce, are you willing to call the teller and her manager to apologize?"
"Just as soon as I leave your office."
"Great, try and call soon because I owe the branch manager a call before the end of the day. Joyce, you coming in here and owning up to this, not to mention willingness to apologize are two reasons why you'll be managing your department when Jim Benson retires next year."
Joyce made her calls and before I left that day I made mine. Tess Baker was very pleasant and appreciative of how both Joyce and I handled the situation. I asked Tess whether I could buy her a cup of coffee some morning and she accepted. It wouldn't be the first time I met with a branch manager to smooth interdepartmental relations, so this wasn't out of the ordinary. We made a date to meet at the Starbucks around the corner from her branch the next Tuesday.
When Tess Baker walked into the Starbucks I was gob smacked. I had heard she was an attractive woman and she was; tall, athletically lean, stylishly dressed and a beautiful face. I don't remember ever being so immediately attracted to a woman before. My grandmother would call it lampo-amare (love like lightning).
I did everything within my power to keep my act together as we sat over coffee and chatted about work related issues. I could have sat there for hours just listening to her southern voice and looking into her brown eyes, but with our coffee cups empty, I excused myself and said I had to get back to my office.
"Ms. Baker, would you like to have dinner with me one evening this weekend?"
"Yes I would, but only if you start calling me Tess and drop the Ms. Baker routine. Would Friday work out for you?"