Each character is at least 18 years of age or older. This is a work of fiction.
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It had been a long day at work. One wouldn't think that a university police department would be as busy as they had been that day, but it was just one call after another. It didn't help that the university also ran a Level 1 trauma center hospital and the security staff always seemed to find their fair share of shenanigans.
Despite what many people thought, dispatching was a very taxing job. Sure, dispatchers weren't expected to run after anyone or potentially have someone shoot at them, but some of the horrors they heard on the phone without actually being able to help or hearing the fear and panic from an officer over the radio that found themselves in a fight, took a toll that could haunt someone forever. Roger had suffered his fair share of trauma after twenty years in the US Marine Corps, but this was something different altogether.
After several deployments himself, and then training young Marines to go and do the same thing, Roger Lawson wanted something to do after retiring that he assumed would be a cakewalk compared to his former work. He couldn't just sit still at home after retiring, but he thought himself too old to start at the bottom rung of a police department and he sure as hell wasn't going to be a grocery store greeter or an underpaid, unarmed security guard. A friend turned his attention to this police department and their need for a dispatcher. It was a public safety position, but he wouldn't have to go through a long academy just to do it. And how hard could it be to answer some phones and send some officers to go talk to someone?
After eight months of training, Roger was finally a full-fledged dispatcher. Despite it being more difficult than he had imagined, he flourished in the position. A year later he was appointed supervisor. He learned quickly that customer service, compassion, and an immeasurable amount of patience was required when dealing with the public, and especially the faculty and students who worked or lived on campus. The students, some of whom were absolutely clueless to the ways of the world, and the university's faculty, who were old enough to know better but were equally clueless, always provided the most trouble with their questions and complaints. But dealing with them required kid gloves because if you didn't, it was too easy to be the target of an email plummeting down the chain of command from the university President's office, or the Dean's office, detailing complaints about your service.
Today had been a long day of placating callers, giving medical instructions, and sending officers all over the place, and Roger was ready to go home. Twelve hours is a long time, but it was nothing that a quick run, hot shower, and two fingers of whiskey couldn't cure. As a bonus, it was the start of his weekend which made it all the better.
It was a short walk across the street to get to his truck. He stopped, however, when he saw a young woman who had obviously been crying. Upon closer inspection, he saw what looked like a fresh impact wound on her face and she was clutching her chest.
"Miss?" he called out to her. "Miss, are you okay? Can I help you?" He was genuinely concerned for her, especially because she looked so frightened and seemed to be wandering aimlessly.
Need help
, she thought.
Have to get away
. Other than her feet being on autopilot, those thoughts were the best she could manage. She was shaking all over despite the hot August sun still being out. But she could hear a voice, a voice that sounded sincere and kind.
"Miss?" Roger repeated. "Please, let me help you."
She looked up at him, still frightened, but taking a look at his uniform a look of realization came to her. She looked at his face and saw genuine concern and kindness. He also looked like someone who could protect her if she needed it. She ran to him, wrapped her arms around him tightly, and began to sob.
"You're okay," he said in surprise as he dropped his backpack and put an arm around her. "Listen, I work for the police department. Can you tell me what happened? Do you need an ambulance?"
Across the large parking lot, he saw two young men, probably students, laughing and pointing in her direction. He couldn't hear what they were saying, but from their tone, they were obviously mocking her. When they saw her in the arms of Roger Lawson, however, they stopped and turned in the other direction.
Roger was a big man. He was six-one, one hundred and eighty pounds, and obviously still in fighting form. But the two young men decided to make a hasty retreat instead of calling more attention to themselves.
"Let's get you back to headquarters, okay?" he said, trying to turn her to begin walking back toward the police department. When he tried to lean down to pick up his bag the woman clung tighter to him. "I'm not going anywhere," he said gently. "I just need to grab my bag. I'll make sure you get somewhere safe."
She was scared and hadn't felt so helpless in ages, but she had an overwhelming feeling of trust in this man. Loosening her grip, he quickly grabbed the bag, slung it over his shoulder, and tightened his grip around her waist to start walking back across the street. It was difficult walking this way, but she was stuck to Roger like Velcro. He wondered what she would think if he scooped her up and just carried her. They would definitely have made better time.
Entering the lobby, he jabbed the button that rang a notification bell in the dispatch room and tried to seat the young lady in a chair but was pulled down with her, her grip having been relentless.
"Can I help--" the woman at the window started, then stopped when she saw who it was. "Sarge?"
"Get an officer up here for an assault report and call for an ambulance," he demanded.
"No."
Roger hadn't heard the girl speak yet and this took him by surprise. "You are injured," he said softly. "At least let them come and check you out. It looks like you took a pretty decent hit there," he said as he gestured toward the left side of her face but making sure not to actually touch it. "You could have a concussion."
"No. N-no, I'm okay," she replied softly. "Just don't leave me." She looked up at him with pleading eyes, her fingers clutching him again.
After a moment he nodded. He didn't know what had happened to her, but obviously it was traumatic. She likely hadn't had anything like this happen to her before, so processing it must have been difficult. Roger didn't have anything else to do and helping her get through this didn't cost him anything at all.