It is a cold and blustery morning in early March as you sit at your kitchen table reading the help wanted ads in the local week end paper. Wrapped in your warmest pajamas, slippers and bathrobe you are still chilled to the bone. The furnace is out again. Thank God the girls are away for the weekend, one at an all weekend sleep over and the other on a school-debating trip. At least they are warm.
Another bill to face, but it can't be avoided. The Service Company has been called and they assure you that, while the regular staff is off for the weekend, they have a part time person on call that they will dispatch as soon as they can reach him. As you look out the kitchen window at the frozen landscape you marvel at how closely it matches your feelings deep in your soul. Barren, lonely and desolate just about covers it.
Sitting back down at the kitchen table and idly reaching for another Marlboro, you begin to again look through the columns of ads for semi skilled and unskilled workers for sometime that could help augment your income and make ends meet. In many ways you are lucky, two good kids, (about the only good thing that bastard left you) a home, a car, and a job that at least let's you keep close to even. A few extra dollars each month would help though, even if it were just to pay your internet service provider for the cost of connection to your only real world in cyber space.
As you muse, you hear the doorbell of the service entrance off the kitchen. Padding to the door, you find the service technician patiently waiting there with his billed hat in one hand and his toolbox in the other. His clean pressed twill uniform had his company's name neatly embroidered over the left-hand pocket and his name stitched under it "Donald."
* * * * *
"Is this the residence of a Ms. Denise Maori," he politely asks.
You nod and stand aside so that he can step in out of the cold.
As you close the door behind him you hear him say, "I understand that you are having some kind of problem with your central heating unit."
"Yes," you respond, "but I have no idea what the problem is. All I know is that I am frozen."
He reaches down to his feet and takes off his oily boots and stands them neatly by the door in the boot tray and says:
"Well then, Let's take a look at it, shall we?"
You take him through the kitchen and down the stairs to where the unit is located.
He puts his toolbox on the floor and neatly lays out what he needs and goes to work. You stand in the background and silently fret wondering how much this is going to cost and how the service company is going to react, in light of the fact that you are already 1 month behind in your account.
After a few minutes you here him say:
"Ah! Here is the problem, the rheostat is bad."
"How much do they cost?" you blurt out without thinking, the anxiety evident in your voice.
"About $380.00 plus tax and installation he responds but before we do that let's see what I can do"?
"I just happen to have a broken one in my tool box and I have yours which is not functioning...
* * * * *
You watch as his hands fly. Both units are disassembled in a matter of minutes, parts are interchanged, put back together, and a gizmo, Is stuck back in the furnace. He presses a button and the furnace starts to hum smoothly.
You have never seem anything like that before, wait, yes you did, once you were lonely and bored one night and you were flipping through the channels on the cable and you caught a demonstration of soldiers disassembling and assembling their guns blindfolded, in a contest of speed. That is the only comparison you can make.
"Good as new he says" as he puts the furnace back together and his tools back in the box.
You lead him back up the stairs to the kitchen and go to the counter to get your purse and checkbook.
"How much do I owe you?" you ask with a heavy heart.
"No Charge" he responds.
You are dumbfounded and he immediately sees it in your face.
"Really, no charge. The service call is covered under you basic policy and I was able to make one good part out of two broken parts, I can't charge you for that. Let's call it my own little re-cycling program."
As he begins to put his boots back on at the door you, in a rush of gratitude, blurt out "I don't suppose you would like a cup of coffee, would you".
He turns to look at you and you sense that he is going to refuse but you blunder on, "Really, it is no problem I'm just going to make my self another cup of instant."
He agrees saying "that is indeed very kind of you I left home to do this service call with out eating my breakfast and a cup of coffee would be very nice."
As you prepare the coffee he sits at the table letting his eyes wander the room taking everything in.
When you place it in front of him in a chipped mug he is grateful and cradles it in both hands. You notice that they are slim, soft and very, very, clean. The nails are manicured and have been buffed. They are not the hands of a burner technician, they are of the hands of, you simply don't know.
"Sugar...Cream?"
"A little artificial sweetener if you have it, just this way if you don't."
"Sorry."
"It's alright."
For the first time you examine this technician in front of you at the table. He is tall, close to 6 feet, soft gray brush cut hair, gold spectacles, fairly slim build, definitely not skinny, but no extra fat. A wedding ring and an expensive Seiko Gold watch.
As you sit and casually chat you are amazed at his command of the English language and his knowledge of any and all things. You talk of the weather, sports, local, regional and national. The local school system. The current job market when he notices to where the paper is opened. You even talk about state politics of which he seems to have a very strong grasp. You talk of the upcoming election campaign and the chance that the current governor, who has raised many contentious issues, can get reelected. Two hours pass and neither of you has even noticed a minute of it. He has not moved a muscle sitting there with his hands folded, his knees crossed, and looking into your face talking to you.
Finally he looks at the clock on the wall and says: "This has been very pleasant but I have an important 3 P.M. commitment that I must keep."
* * * * *
You blush and apologize for delaying him and escort him once again to the door, and as he puts on his boots, he looks up and says:
"I couldn't help but notice the fridge, I see that you have children."
"Yes, two girls who are away for the week end."
"You're not wearing a wedding ring?"