"Agent Reagan, you have a client."
"Five minutes till quitting time and I have a client?" a miffed Clark Reagan asks Sandy, the receptionist. "And who might that be?"
"Nerissa Bohlen. And she appears quite upset."
Clark can hear crying in the background. "Okay, I'll be right down."
Clark hangs up the phone, then sits at his desk wondering what the hell is going on with Nerissa Bohlen. He had supervised her on probation for receiving stolen goods. But now her one-year probation is over, expired only a few days ago. He already submitted the paperwork for closure and thought that was that. So what's she doing reporting to him now? And what's her problem?
He walks from his glorified cubicle of an office into the hall, then down a flight of steps to the reception area, filled with five rows of benches and a TV. Receptionist Sandy Moser sits at her desk near the entrance and nods when she sees Clark. Nerissa is the only offender—now ex-offender—in the room. She's standing by one of the benches, dabbing at her pretty blue eyes with a tissue. Her fair complexion is red from crying. Worse, she's got dried blood caked around her nose. Drops of it even appear on her dark green corduroy slacks and blue sweater. "Nerissa, what the hell happened to you?"
She struggles to talk through her sniffles. "I know I'm off probation. But I had nobody to turn to other than you." She glances at Sandy, then turns back to Clark. "Can we talk privately?"
"Sure." He lets Nerissa follow him upstairs to his office. She hangs her coat over the back of a chair that sits beside his desk, the same chair where she's sat a dozen times during her supervision period.
"Thanks for seeing me at such short notice," she says, still sniffling. He nods and she continues.
"Well, as you know, I've lived with my boyfriend the past six months. We haven't been getting along and just hours ago it came to a head and he assaulted me. He punched me in the face, then banged me over the head, I think with his fist but I'm not sure. He knocked me unconscious, and when I came to, he kicked me out of his house. So now I'm homeless. My folks, as you know, live in California. I'm kind of ashamed to ask for their help because they didn't like Ronny from when they first met him a few months ago." She covers her face and once again begins to cry. "I'm sorry," she whimpers, then breaks down.
Clark knows all too well the possible consequences of even touching an offender on one's caseload. But she's now off probation, and she's in need of comforting. He stands, takes her hand, pulls her up and wraps his arms around her. He slides his hand over the shoulder-length blond hair, letting her cry on his shoulder. "It's okay, it's okay, Nerissa, we'll work this out."
She wipes her eyes and nods. "Thanks for helping me."
When they're once again seated, he wheels his desk chair close to her, leans in and inspects her nose. "I'm no doctor, but it doesn't look broken. But you might have a concussion. Have you reported this to police?"
"Not yet." She puts her head down. "I'm still really dizzy. My head's killing me, I'm nauseous and my memory of the last few hours is fuzzy. The Uber driver almost freaked when he saw me retch, close to throwing up."
Clark knows she needs medical attention and also knows she needs to swear out a warrant for her boyfriend's arrest. Nerissa complied with her probation, but he doesn't fully trust her or any of his offenders. For all he knows, she might tell some doctor that HE'S the one that assaulted her. One couldn't be too careful. It takes some prodding, but she finally agrees to the warrant. The police arrive close to twenty minutes after he calls them. The young male and female cops take down her information and also take pictures of her bloody face. They'll hand over the warrant to a judge, they inform her, but they can't accompany her back to the house to retrieve her stuff. "See if you can reason with him," the female cop suggests.
Nerissa grunts out a bitter laugh. "No way. He's vindictive as hell." The cops merely shrug.
"Now for the next thing," Clark says after the cops leave. "You'll need a place to stay for a while, until you find a place of your own."
She gets her back up. "No way I'm staying at one of those smelly missions with druggies and winos."
"I wouldn't expect you to," he says. "There's a group home for battered women called Safe Refuge. It's located out in the country staffed by people who care. I've referred quite a few of my female offenders there through the years. You stay for a few days, weeks if needed, until you can find permanent housing. The staff helps, tracks down leads for you, even drives you around to check out places. It's been called the gold standard for female victims of domestic violence seeking that kind of service." She voices her concerns about whether the commission she earns as a sales rep for a pharmaceutical company is enough to pay the required room and board. "Not to worry," he assures her. "Safe Refuge is State funded. Want me to call to see if they have bed space?"
She sighs. "I guess I have little choice. Sure, go ahead."
He calls on the landline, explaining the situation. When a staffer confirms they have bed space, he explains that she might be getting there later tonight, after her visit to the ER.
"You're taking me to the ER?" she says after he hangs up. "I could be there forever."
"You need to be checked out."
"What about you? I'm sure you have better things to do than to sit in the waiting room of a hospital for lord knows how long."
"The wait might not be as long as you think. After all, it's a weekday, a cold winter weekday."
She washes her face in the bathroom, then follows Clark out the door.
*****
It's now dark and getting colder as Clark and Nerissa walk to the parking garage. The streets still show the remnants of last week's snow storm. Plows cleared most of it, depositing what they cleared on the shoulders. High daytime temps remain in the thirties, a few degrees colder than average for February. She carries a backpack with the few items she was able to gather up. So far, Clark's been able to keep up his professional façade. The hug he gave her could have easily slipped into something more intimate, at least on his part. He thinks Nerissa is adorable, thought so from the first time she reported. Would he be doing this, going out of his way for a chick who he wasn't so attracted to? Perhaps not. He'd have called Safe Refuge; then, most likely, left the office for home. His mind trots out the fantasies, fantasies he's harbored since Nerissa came on his caseload: kissing her on her adorable mouth, cuddling and making love in a warm bed in the darkness of a snowy evening. He shakes his head. "Fat chance," he mumbles.
She turns her head. "What's that?"