Chapter 1
The door to my small computer shop rang its cheery bell as someone walked in. I hadn't been having a very good Monday, as business had been fairly slow, and the few customers had been somewhat rude. I walked out from the back room where I was testing equipment, emerging into the main showroom. I tried to bring my best customer service smile to my face. I called out as I came through the doorway, "Hello there, welcome to High Tech Wizards, I am Jack Danalson, what can I assist you with today?"
A rather beautiful brunette woman turned from my display of fancy custom gaming computers with a slight smile on her lips, "Ah, yes, Ariel Morgan, a pleasure I'm sure. I am needing help. My life partners want gaming computers, and I hate trying to order these types of things on websites. I don't really know the technical jargon, so I don't really know what to pick. Can you help me select computers for them that will play all the modern games? Budget is not a limitation, and I much prefer the personal touch of a local business."
She wore what was obviously an extremely expensive tailored business suit and slacks, complimented by understated but artistic jewelry. From the elegance of the jewelry's design, and the number of the diamonds and sapphires on the pieces, they had to be worth the price of a small house. I was guessing she was in her mid thirties much like myself, though doing much better for herself financially. If I could swing a big sale from this, it would go a long way towards helping me catch up on my store's debts. I finally realized she said "life partners", and had to suppress my sudden surge of curiosity. Some people didn't like you prying into their personal affairs casually, so I didn't ask the multitude of questions that suddenly popped into my head, and concentrated on the sale instead.
"Ahhh, of course, I would be more than happy to assist! Do they just need the computers, or will they also need all the accessories ... monitor, mouse, keyboard, speakers, etc? If you really want to go top-end, you could also look at buying gaming chairs that are designed to be supportive over long play sessions, and even laser projectors if they want extra large screens!"
Her slight smile turned into a bigger one at my enthusiasm. "I hadn't really thought about what else they might need. Hmm, I think projectors might be overkill, but right now they just have their computers hooked up to small TVs in their room. They sometimes complain the picture looks weird though, as if it is blurry, so maybe they need better TVs. They use headphones, not speakers, so they should be good on sound already. Do you also offer installations and warranties? I would be very unhappy if I got them good PCs and their picture was still blurry."
My appreciation of her business went up another notch at hearing the magic words "installations and warranties". I love it when a customer cares about making sure something is done right the first time. It spares so many headaches later with complaints. "I certainly do on both questions, and I'd be happy to set up a time to do the installation for you. After we decide on the model, we can talk about the details of the installation. On the TVs, often smaller TVs are only 720p instead of 1080 or 4k, so they probably aren't getting the best resolution. I carry large gaming monitors that have excellent reviews. Most gamers love the extra wide curved ones especially!"
She looked me up and down, and her smile turned into a slight smirk as one eyebrow rose, "Oh they do love an extra wide one, that is for sure! It sounds like you might have all the equipment they will need!"
Her obviously suggestive tone made me blush from head to toe. Caught off guard by the sudden change in her demeanor, I stammered "Umm ... yeees, uh, I make sure and only carry reliable, high quality computer parts and accessories that I have thoroughly reviewed. I have never had any complaints with the quality of my computer builds, and rarely have warranty claims. Local businesses thrive on word of mouth recommendations, so I always do my utmost to ensure customer satisfaction!" Her expression shifted back to something more neutral, so I pressed on, trying to ignore the sudden innuendo. "Now then, you mentioned modern games, let me show you this model. I have a high fidelity gaming demo set up on it so ... "