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Beth and Zack were both downstairs sitting at their desks already and were creating some forms for reviewing the cloud-based CRM systems they had identified the day before.
Breakfast was delivered and they moved to the lunch room to eat. Annabelle and Cass came down together, both with big smiles on their faces. Cass went directly to Beth and then gave her a full-on French kiss, after which Beth whispered, "Mmmm she tastes good!"
The group ate their breakfast, while going over the forms that Zack and Beth had made.
Today the plan was for everyone to try out each of the cloud-based CRM systems through various scenarios and make notes. Then they were going to discuss the pros and cons of each as a group, until they had narrowed it down to the one they felt would work the best.
They didn't need anything custom or fancy as it was just basic sales, support, communication and billing. Everything technical was stored on Atlantean technology safe from anyone on Earth.
All of the CRM programs they were looking at supported QuickBooks Online, so Mark had informed Charles and since it was cloud-based, all Mark had to do was setup the account and send him some login info for it and he could do all the setup of the accounts remotely.
Mark also tasked Charles with hiring someone to do the day to day accounting, which he would then oversee and preferably someone who could also handle the reception job. Charles indicated he had some candidates in mind and would get back to him.
The business plan was to partner with existing security companies who would function as their salespeople and that would reduce the number of customers the staff would need to take care of.
The unknown in this, was they could get a few or all security companies that were willing to partner, or all the security companies could band together and boycott or outright refuse his services and then they would have to resort to Plan B, which he really didn't want to do.
Because of this uncertainty, they decided to hold a sneak peek, a job fair and an open house, in that order. They were already in the headlines and would likely get a lot of resumes quick through the job fair, so they would have people on-hand that they could call up if needed.
The open house was to let companies know that better security was out there and that they just needed to ask their current security provider about it and, if their current provider didn't offer it, they could refer them to one's that did.
Finally to generate business, they were also going to send out sneak peek invites to all the security companies to come and see how their businesses could be improved. The invites said that they would not be selling direct to customers, but it was in their own best interests to at least know the options, in case their existing customers asked for the improved security. As an added bonus, any companies that did want to partner during the sneak peek were welcome to setup a booth to showcase their services during the open house.
The security company sneak peek invites were set to happen on Tuesday, the job fair would be on Wednesday and open house was scheduled for Thursday afternoon and Friday.
Through the sneak peek and then the open house they hoped they'd be able to gauge interest and figure out how many people they would need to hire, but at least they had three staff to start, which was perfect as there really was only three jobs available for locals.
Sales and support would work the computers and man the phones. Estimators would be the people to visit a site, survey the area to be secured while wearing a device so Cricket could scan the site and collect all the specifications of the building. The estimators would also ask and record any other information that was required to protect the site. Installers would be the people to actually deliver the drones to the site and activate them. Basically it was a delivery job, but unless business was crazy busy from the start, the estimator could also be the installer.
By mid afternoon, everyone had gone through each CRM system and when they sat down, everyone had unanimously agreed on the same system, so that made debating the pros and cons unnecessary, so the kids began customizing some of the forms and writing procedures.
Since they were already familiar with the backend system already, Mark trained all of them on the estimating and installation processes... What to watch for and ask in the site surveys. He wanted to make sure everyone could do everyone else's job, in case they wanted to mix it up a bit.
Mark still wanted to hire a manager as that would be the person to go through all the resumes and do the hiring. Mark had considered doing it himself since he had hired the breakfast club, but then thought better of it as he wasn't sure of his time availability once he became king.
Cricket had built a fork of herself that would take the data from the CRM system and pre-program the drones that got fabricated on the embassy, then she created a small, automated drop ship that would carry the drones from the embassy down to the surface.
Since Solara's original drones, Cricket had done some modifications for the security business. She had managed to boost the scanning range, so depending on the size of the area they needed to protect, they wouldn't need as many drones per site. They weren't going to have a standing perimetre like they originally had at the ranch. More or less one roaming drone per access point with a 50% variance, so the drone could move quite a distance yet still not leave the access point unprotected.
Another upgrade she had done was what she called glow bubble. In the event that something was detected, the violator would have a force field bubble placed around them that would glow different colours depending on the situation. So in the case of a suicide bomber, the only person that would get killed would be the bomber themselves, no one around them.
All of the drones would be linked into the security guard's earpiece and given common names, and they would check in every hour or immediately if there was any issues. Just so they knew the system was working, since they wouldn't be able to see it.
Upon any identified issues, the drones would bubble the violator and notify security, and if the situation turned dangerous, the violator would be paralyzed and the security guard could take it from there.