"Hi. What can get for you?" I asked the next customer in my line, with the world's fakest smile plastered on my face. After working 7 hours on my feet, with no break, my patience was wearing thin. I tapped my foot behind the counter, mentally willing the fat ass in front of me to hurry up.
"I think I'll have a combo #2 with a fruit punch."
"Anything else?" I asked, in a tone that implied I would pop him like a balloon if he actually dared to order anything else. He gave me that condescending look I received from all customers who didn't seem to appreciate my attitude. It wasn't my fault. Usually, outside of work, I was a very friendly, sociable person. I was even nice to all of my rude customers when I first started working at that fast food dump. Unfortunately, a year and a half there had taken its toll on me, and I was looking forward to quitting in a few days so I would have time to enjoy my summer vacation. I was graduating from high school in a week, and was determined have a fun, productive summer before I went off to college.
"No, thanks." The man finally responded, rolling his eyes as I gave him his change. As I went to get his drink, I heard the door chime, signaling another customer's arrival.
"Hi, how-," it was him.
My heart raced in my chest I as contemplated my options. It was busy, so I couldn't just run in the back and hide, like usual. My coworker had her own line to deal with, and we were short staffed that day, so I wasn't able to ask anyone to take my place. I quickly concluded that I had no options, and could only try to get through this order as quickly as possible.
I got the previous customer's drink, placed it on the counter, and turned to the man in front of my register.
"It's been awhile, Liz."
I lowered my eyes and tried to keep my voice steady. "What can I get you?"
"Aw, come on," he teased. "You could at least act like you're happy to see me. Customer service is part of your job, right? I would hate to have to make a complaint to your manager..."
That wouldn't do shit, I thought. Our restaurant had to have laziest management on Earth. None of the managers took complaints seriously, from customers or employees. Despite my countless harassment complaints, all they did was politely ask customers to stop.
But still, even though I knew I wouldn't get in trouble, I really didn't want him to complain. The manager would have to make a big show of lecturing me on customer service, and I'd have to make a big show of apologizing to him.
That wasn't going to happen.
I took a deep breath and looked him in the eyes. "It's nice to see you again, sir. What would you like?"
"That's better," he laughed. "I'll just have the usual."
"Alright, total's going to be $8.60" As I held my hand out to take his money, he clasped both of his hands around mine, and let his fingers linger a moment before finally letting go. It took every ounce of strength I had to not jump over the counter and punch him in the throat.
"62 cents is your change, order number is 213, your food will be out shortly," I said, careful to place the coins on the counter. "Next customer please!"
Out of the corner of my eye, I saw that he had taken his usual seat, the one at the booth facing the registers.
An hour passed, and he was still there. He always stayed for a while. Everyone noticed it, too.
"I seriously feel bad for you, Liz." Joked Marie, one of the other cashiers.
"But, it's not like he's bad looking or anything," remarked Anna, one of the cooks.
She was right though, he was actually quite handsome. He was young, if I had to guess I'd say around 24 or 25, with dirty blond hair that was always neatly combed back in a vintage high and tight style. He had large, round bluish-gray eyes, and his jawline was so sharp that it could probably cut through steel. He was always well dressed, too. The first time we met, he was casually dressed in a polo shirt and a pair of khakis. Every other time he came in, it was immediately after work, and the extremely flattering slacks and sports coats suggested a decent paying job. Basically, he looked like a character straight out of Mad Men.
"I'm sick of it, though!" I complained. "Plus, instead of helping me out, all you guys ever do is sit back and laugh! And none of you back me up when the managers yell at me for hiding!" I tried to keep my voice level at a whisper. Our kitchen/drive through area was small, and anyone could easily hear our conversation if they wanted to.
"But you have to admit, Liz, it's a pretty silly thing to get worked up over. Sure, we'd help out if he seriously tried anything, but for now it's pretty funny watching you freak out whenever he shows up" Said Marie. "Anyway, do you mind staying late? I have to get up early tomorrow to take my kid to the doctors."
"Sure," I said, "but you owe me one."
I tried to ignore him staring at me as I saw Marie off. It was standard procedure that we made sure everyone got to their cars safely at night. As I turned to go back to the kitchen area, I shot him a dirty look. He just continued staring.
Usually on weeknights, the drive through isn't that busy, so I passed the time catching up on homework or reading a book. That particular night, I was immersed in a fantasy novel when I heard someone loudly clearing their throat.
I walked over to the register. We always locked the doors at 9 on weeknights, but we never kicked customers out until 11. "What?" I asked, without bothering to sound polite. He was the only customer left, so I wasn't worried about keeping up appearances.
"Just a water," he said. I walked to the fridge and grabbed a bottle.
"$1.25."
"Here ya go. Thanks, babe," he said, walking towards the doors. "I'll be seeing you soon. Real soon."
I let out a sigh of relief. I was so happy that he left, that I hadn't put too much thought into that last remark.
As the night went on, I began to think back to the first time I saw him. I had only been working for around 3 months, and was really eager to do my best since it was my first job.
He came in with a group of friends. They were the type of customers I hated the most. The cocky douchebag type that acted like they owned the place. We got those types often, so I was accustomed to dealing with them. They took turns ordering, each of them calling me "sweetie" or "honey" and making it sound as though my only purpose in life was to serve them. By the time it was his turn, I was ready to cuss him out if he tried anything.
"Sorry about my friends," were the first words he said to me. "They had a little too much to drink tonight."