The events in this story are completely fictional and the characters are made up.
It was a big leap for me as I started my new job at a cable company call center. My name is Carlos Sanchez and for this humble fella of 34, I never had a job that wasn't related to retail or being a waiter.
After being laid off at Juanito's Taco Place, I had to find work elsewhere so I can settle down with my girlfriend Lori, and was referred to this call center. No experience necessary? Doesn't require some kind of degree or whatever? Sure, why not?
Standing at 5'6 with long curly hair, dark black eyes and a slight tan, I kinda stood out as probably the only Hispanic guy in the room. I wasn't toned or fat, just a regular average guy.
Anyway, training was quick, about a week or so, and soon I was starting my first day at the job. The training showed just how complicated taking calls and helping people pay their bills really was, and from the team of 12 or so, only 5 of us made it.
My first day went slow, and I made several mistakes. Accidently had some people lose their cable signal, and made the wrong payments to the wrong people. The second day went better, but there were still points I would get stuck on. When that happens, you put the person you're talking to on hold, and then you call the supervisor for help.
We had several, one for each team, and one that overlooked all the employees, but whenever you need them, one would come to you even if they are from another team. In this case Stacey came to my aid.
Stacey was cute, around my height, her long hair tied back into a pony tail that went past her shoulders. She wore glasses and usually wore a red sweater and blue jeans. Like I said, she was cute, not someone I'd call hot or sexy, but I had to admit she had a nice ass in those jeans.
"So what seems to be the problem Carlos?" Stacey said as she smiled and leaned over to look at my computer screen.
"Um... this guy said he got a higher bill than usual, but I can't find there he missed a previous payment."
Stacey looked over the account and told me where to look, "See? It's right here. He only paid half of what he owed last September, that's where his past due came from. He never paid the whole bill." I saw where I misread and looked over to thank her, "Oh, thanks Stacey. I'll tell him right away."
She smiled and said, "No problem cutie." and returned to her post. I was surprised by the compliment since the workplace was so serious and formal, but I didn't think much of it and let it slide.
The third day went well, though I accidently cancelled someone's premium service subscription and needed help. Stacey came to help once again and fixed everything for me. As she did she noticed the pic I pinned on my wall of myself and my girlfriend, in deep embrace and smiling towards the camera. "Cute girl. That's your wife?" "No, she's just my girlfriend."
Stacey smiled and set a hand on my shoulder, "Bet you keep her satisfied." Before I could say anything, I saw her walking back to her post. Girlfriend or not, I couldn't help admire her tight ass in those nice snug jeans.
Things got a little more intense during my lunch break the following day. I was talking to one of my fellow trainees, Charlotte, about how we were settling in. "So what do you think of the job? Getting the hang of it yet Charles?"
I took a bite out of my burger and looked at her, "I guess. How is it with you?"
Charlotte looked up at me from her smart phone, "I suppose it's OK. But it's too strict for my liking... I might leave if the job is too boring." Charlotte was another cutie, a tad shorter than me.
She had long wavey black hair tied in a ponytail that spread across her back. She was a tad on the thick side but not too bad, and had a nice set of boobs still visible under her loose fitting grey sweater. She wore form-fitting black pants that showcased her big round ass. Yeah, I couldn't help but stare at her either.
I was a tad envious of her for being able to just walk away if she chose to. For me, the job was pretty much make or break so I could start a new life with my girlfriend. I didn't want to waste another month or so looking for another job if this one fell through.
Charlotte's break finished so she left, as did a few others, leaving me mostly alone for another 15 minutes. As I finished my burger and took a sip from my soda, Stacey stepped in and was about to head out, when she suddenly saw me and changed direction.
"Hey there, how is my favorite trainee doing?" She soon approached me.
"Um... OK I guess. Still trying to get a handle on all of this. It's a lot to remember, Stacey."
She smiled and sat up against the table, her butt just a few inches from where I was sitting, "It takes time there Carlos. Don't worry about it. I'll make sure to take care of you."
That comment did sound a bit weird. She then looked at me, "So... you and the girlfriend been together long?"
"Um... yeah. Lori and I have known each other for 2 years... and we were trying to buy a house when I lost my last job. I'm trying to make up for that setback with this job. It pays a lot more than the resteraunt, that's for sure."
Stacey smiled and rubbed her glasses her glasses against her sweater, "You're sweet Carlos. I bet you two have all sorts of fun on your day off." "Um.... Yeah..." I hope she wasn't talking about what I think she was talking about.
"You sound lucky Carlos. My husband and I don't have that kind of fun anymore.... He's always on these long business trips... and I think he has his fun with other people... if you know what I mean.."
I was surprised she was confiding her personal business with me, "Oh... I'm sorry to hear that.... I thought you were happy, I see all those pictures of you with your husband and kids looking like one big happy family."
Stacey got up and dusted her butt off, "Well.. I don't like everyone knowing my personal business. As far as anyone else is concerned, things are perfect at home, but I trust you. Glad we had this talk Carlos. See ya later."
I noticed it was almost time for my break to finish and I headed back to work. That was an interesting conversation. But things really got even more interesting the following day. It was the final minutes of the day and everyone was packing up to leave. It was Stacey's turn to close down and I was just finishing logging off my computer and putting my headset down.
As I got my things ready to leave for the night, I heard Stacey call out, "Is anyone still here? I'm going to close things up for tonight."
I called out, "Still here Stacey. I'm getting ready to go."
She peeked into the room and once she saw me, she motioned for me to follow her to the break room. "Alright. How about we go to the break room real quick before we finish for tonight?"
I was a bit confused, "Um... sure. Ok. What's up?"
Once we were both in the break room, I felt her look me over as she started to talk, "I've been looking at your records, and while you do show some improvement, I see you're still making some serious mistakes. As supervisors, we're stuck fixing those mistakes... and the more we devote time to doing that, the less time we have to work on our own call flow."
I didn't like the sound of this. Earlier that day it took them forever to find out where I accidently transferred money to one of our best customers. I was thinking I was getting canned.
Stacey walked over to me, her eyes scouting me out as she spoke, "I think you have potential to improve, but you might need more time to get where we need you be to stay with the company. I would be willing to overlook a few mistakes and even fix some of them without the company knowing. In other words, I can cover you until you improve to meet company standards."
I was surprised, but greatful, "Wow. You'd do that for me? Um... thanks, but I don't want you to do anything that will get you in trouble."
She smiled, "Oh, don't worry about that. I know my way around the system. Of course this means that you'll have to do something for me."
"Oh...um.. sure. What do you want me to do?"
Stacey walked over to me, "Well... you remember what we were talking about the other day... How things have been getting a little distant between my husband and me..."
"Oh yeah.... You said he was... um.... Messing around.."
She made a face as I said that. I could tell it still hurt but she kept her eyes fixated on me as she continued her proposal. "Yeah.... Well.. I figured if he's going to be getting his kicks elsewhere... I'll have to start doing the same... It's only fair right?"