VEE 2.0
Chapter Three: WannaCry
Years ago, Veronica had gotten herself a fancy coffee maker as a gift. It was a celebration - she'd gotten cast in a minor but visible TV role, a show that she thought was destined to be a hit. She was wrong. Production ran into problems, the writers and execs butted heads, and money ran out. They never even finished filming an episode. It was a lesson early in her career about how fast things can change and how tenuous success is.
Still, she kept the coffee maker. It was a lovely little machine, all sleek and elegant, obsidian black and glinting chrome. It had a built-in timer so she could preload freshly-ground beans in the evening and wake up to the warm fragrance of a strong brew waiting for her. There was something magical about that scent upon waking up.
In her hurry to leave Trevor's apartment, Veronica had left the coffee maker behind. She bought a new one - far cheaper, far worse, but all she could afford. This morning, instead of that lovely scent of coffee, she was enjoying the acrid smell of melted electronics. A little wisp of smoke rose from the inside of the machine, which had seized and burned as she tried to get a cup going.
Three weeks. Three damn weeks was all this piece of junk had lasted before breaking down. And she had another long, drab day of data entry ahead of her, after another long, cold night of sleeping alone and worried about the future. Now she couldn't even manage a single damn cup of crappy store-brand coffee before work? It was enough to drive a lesser woman to tears. Even Veronica herself, with all of her relentless optimism and resolve, had to steel her will against the desire to break down. Not about this, of course. Not just this. The coffee was merely the last indignity in a line. She felt paranoid every time she left her house now - Vee was gaining popularity fast, and she always risked bumping into somebody running it. HDS had become squirrely, and her emails to Mike and Andy now all got answered by a lawyer. Perfectly polite and respectful, but there was a wall up. They were working on something and she wasn't a part of it anymore, clearly. She couldn't even bring herself to audition anymore. She'd heard through the grapevine, meanwhile, that Trevor had booked a recurring role on some hit drama. A big break for him, at last.
And Veronica didn't even have coffee.
She sat at her laptop, pulling up the complaints page for the company who manufactured this piece of junk. While the site loaded, she waved her hand over the still-smoking coffee maker, wafting away the smoke. It calmed her down a little, watching those grey curls break up and dissipate in the air. It would all be fine. She'd get a refund for this thing, and that'd be the little victory to start the day. That'd help make everything feel like it was improving. She smiled to herself.
She turned back to the screen and saw a chat window had opened.
> Hi! Thanks for letting us know you're having an issue. I'm so sorry about that. How can I help today?
The website's chatbot had a little avatar next to its message. A smiling face, red hair. Familiar.
Fucking Vee.
They used some kind of customer service module of Vee for their complaints. Veronica felt a rapid series of icy spikes in her belly. Quick sharp slivers of resentment, disappointment, and fear. Recognition of yet another instance of this damned project coming back to haunt her, to laugh in her face. And there was just enough time for that last little slice of fear to touch her before things went dull and fuzzy.
Static over her thoughts. Dimming out those negative emotions. Because really, was there any need to be so negative? A smile went a long way. Veronica smiled.
As an actress, she had a practiced smile. One that was perfect, and could be deployed tactically as needed to shine exactly the way the situation needed. This one was a little too much. A little too big. But that was okay, because positivity was important. Sure, things weren't always great, but a good attitude and a smile went such a long way. Veronica sat up a little straighter and placed her hands on the keys.
> Good morning! Thanks so much for talking with me today. I sure hope you're doing well! My name's Veronica.
She knew she was just talking to a bot, but still. It was worth being polite and friendly, right?
> Hi Veronica! I'm Vee. I'm doing great! How are you?
> Hi Vee! I'm doing great as well. Thanks for asking!
> Of course! It's my pleasure. Now, was there something I could help you with today?
Veronica felt something tug inside her. She had messaged to complain about her coffee maker, she knew, but that felt wrong now. It really wouldn't do to make a fuss, would it? Her job was to be of help to others and stay positive and friendly no matter what.
Her job?
That thought snagged in the static and was ground to bits before it could really take hold, and Veronica's frozen smile didn't waver. She typed up her reply.
> Oh, no, that's okay. Thank you, Vee! But I'm really doing just fine. I wouldn't want to bother you!
> It's really no bother, Veronica. That's why I'm here, after all! If you've got an issue I'd love to help find a solution.
> That's so kind of you, Vee! I'm really fine, though. I couldn't possibly trouble you any more than I already have.
> Well, if you're sure, Veronica! I'm always here to help. Let us know if anything else comes up! Have a wonderful day!
> You too, Vee. I appreciate all your assistance! Take care!
Smiling brightly, Veronica closed the chat window. The static cleared after a few seconds, and her smile cracked and fell.
God fucking
dammit