Most people think that intuition is bullshit, or that there's no such thing, or that people who act on intuition or hunches are deluding themselves. Fortunately for me, since my career is based on intuition, they're wrong.
I'm the Vice-President for Operations at Nexico, the biggest computer and cybersecurity firm you've never heard of. Our clients are everybody from Federal agencies to Fortune 500 corporations, and we bill about $8 billion a year. My job involves overseeing our work with our clients, as well as evaluating possible acquisitions.
In my workâand I imagine in most people's workâyou need to be able to read the clues, sift through a lot of information, and get a feel for what matters and what doesn't. Intuition is really about seeing patterns that are vague, inchoate, that you notice but can't really put into words. I've always been good at that, at trusting my instincts even when I couldn't tell you exactly how I knew what I knew. And I've had a lot of success that way, and impressed a lot of people.
I'll give you an example, the one that made me a Vice-President. Two years ago we were finalizing the purchase of a start-up called Adverticon, which made ... well, the details don't matter. I was just middle-management then, and I'd supervised the checking of their code and sat in on the meetings with their representatives. There was something offâsomething not quite right. Some places where my engineers told me the code seemed a little too complex, too folded-in on itself. And when we discussed it with the Adverticon reps, their answers were very plausible, but not QUITE convincing.
So I stuck my neck out. I went to my bossâone day before the deal was supposed to close!â and said, "something's not quite right here. Give my guys 72 hours to work through the product one more time before you sign."
Well, I got threatened and yelled at and dressed-down. And I got told, "if this deal falls apart, you'll be out of a job!" And the Adverticon people fumed and griped, and threatened to back out and take their offer to Cisco instead.
But they didn't. And my guys busted their asses for two days and two nights, and we found a gaping hole in Adverticon's security protocols. So we went back to the table and embarrassed the shit out of them, and then renegotiated.
In the end, Nexico still bought Adverticonâbut not for seven more months, until they were able to show conclusively that they'd solved the problem. And for 18% less than the initially agreed-upon price.
That made me a Vice-President, with a substantial raise. And I got a $2 million bonus, which sounds unbelievable until you consider that it was only 0.4% of what Nexico saved on the deal.
Maybe the best part of the whole thing, after the moneyâwhich Laurie and I used to buy a gorgeous house in the Pacific Palisades with a sensational view of the oceanâwas that now, everyone looked at me as Nexico's resident genius. Any suggestion I made got listened to, any hunch got people's attention. If I ever needed some time away, or wanted to drive somewhere to inspect something or talk to someone, it was "sure, Glenâwhatever you need."
So at 3:17 pm on March 8, when I bounded out of my office and headed for the parking lot, calling out to my Administrative Assistant that I'd be out the rest of the afternoon, she never batted an eyelash, just replied that she'd reschedule my appointments. She and my other assistants probably just figured, "Glen has had another one of his hunches."
And I did. I had a sudden hunch that my best friend Tom Betancourt might be fucking my wife.
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Tom and I grew up together, in a suburb of San Diego. We were inseparable from about second grade until we went off to different colleges, and we stayed in touch afterwards, even when his work in commercial real estate took him far from the West Coast.
When Laurie and I got married Tom was my best man, even though she'd never met him until the night of our rehearsal dinner. He liked her, of course, as I knew he would. What's not to like? Laurie is gorgeous and funny, incredibly smart, thoughtful and loving ... it's easy to run out of words. As we waited together before the ceremony Tom said, "man, you have hit the jackpotâLaurie is really something. I almost envy you."
I laughed and said, "the key word there is 'almost', right?" Because Tom is a no-commitment, keep it light and breezy kind of guy. He loves womenâas many as possibleâand they love him, but to say the least he's not the marrying kind.
That night in our hotel room, Laurie and I talked about him. We were snuggled together in bed, both of us rather drunk. We hadn't felt the need to consummate our marriage, since we'd been living together for months and had a lot of sex on a regular basis. So instead we'd been talking about the wedding, the food, the guests, about leaving the next day for our honeymoon trip to Maui.
"What did you think of my friend Tom?" I asked her.
And her first words were a gush. "Oh my God he's GORGEOUS!" she said, and then giggled and looked up at my face, blushing a little.
"I mean, you're the handsomest man in my world, baby." She kissed me. "But Tom isâwell, if I weren't in love with you ..." And she stopped talking and kissed me again, maybe suddenly concerned about digging herself in too deep.
But I just laughedâI knew how much Laurie loved me. Holding her close and warm in my arms, I said, "I know what you mean, babe. He's tall and broad-shouldered, and he has that charming manner and that crooked smile...
"He's always been like that. A pussy magnet, basically. And I'm betting that right now he's in bed with one of the bridesmaids, or someone else he met at the receptionâit's usually like that with him."
Laurie laughed and said, "I'm guessing Emily or Kate. Did you see how they were staring at him all through dinner, and when he gave the toast? It wouldn't have taken much effort on his part."
And that was that. We drifted off to sleep, and the next day we flew off on our honeymoon, and then we came back and lived happily ever after. For three years and nine months, more or less. Until March 8.
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Tom had come to stay with us for a few days, maybe a week. He was working on a big deal in LA, and while he certainly could have afforded the Beverly Wilshire or the Viceroy L'Ermitage, it would be a chance for us to catch upâwe hadn't seen each other since the wedding.
So he flew in on a Friday night, and we went to a Lakers game and played golf over the weekend, and on Monday he went downtown to do his deal and I headed to work. He had meetings planned until 4:00, and I promised to be home by about 6:30 and we'd have dinner on the back deck and look at the Pacific.
All fine, right? Great to be with my oldest friend, and to share some good times with him and Laurie. Except that on Monday, at around 3 in the afternoon, the alarm bell went off. You can't always explain itâyou just know. The way they moved around one another, the occasional glances. A few moments of unease between Laurie and me, last night before bed and again this morning.
Was he going to fuck her? I wasn't sure. MIGHT it be happening? Damn right. And so at 3:17 I was headed for the parking lot.
LA traffic being what it always is, I didn't get home until nearly 5:00, more than half an hour after I expected Tom to be back. I parked around the corner and walked quietly up the long driveâobviously hoping that my intuition was failing me for once.
But it wasn't.
Nobody was on the back deck or in the living room or kitchen, but I found them easily enough when I came silently up the carpeted stairs and down the hallway. The door to the master bathroom was wide open, and they were both naked. Tom was standing, leaning back against the wall, and Laurie was kneeling on the bathmat in front of him, sucking his cock.
[The scene I'm describing here is from a photo I saw on the Internet. Here's what the caption says:
"She told him that her husband trusted her, and she loved him and didn't want to betray that trust. He told her he understood, and he would respect her boundaries and give her some space. He was in a surprisingly understanding mood.