"Good afternoon, Madam...." was as far as I got before;
"Ah... you must be the plumber."
"Yes, Ma'am," I answered.
"So... you're 'Big Jessie,' I take it?
"Errr... no, Ma'am. My name's Arthur," I said between gritted teeth, seething at the realisation that one of the lads must have told her to expect me and given the name that some of the older blokes called me.
In the building trade, there are times when 'macho' is everything and, because I tended to be polite and helpful, some of them decided that I was a bit 'iffy.' Therefore, the first time I'd ever tried to hoist a 6metre x 1metre roll of lead onto my shoulder – and failed – one of the men had called me a 'big Jessie' and, unfortunately, the name had stuck. It didn't matter that I'd only been 16 at the time, nor that I was now strong enough to carry such a roll up to a roof without even breaking sweat - that was still my nickname.
"You're very young... are you fully qualified?" she asked in an extremely haughty voice and I dared to examine her properly for the first time. I judged her to be middle-aged – but that doesn't mean much because, when you're twenty, anyone over thirty tends to be described that way. At the same time, she wasn't at all bad-looking: shoulder-length brown hair, what might be a fairly sensuous face if it hadn't been for the large glasses, and a very tidy figure. Those were my first impressions at the time. Nowadays I'd probably say she looked pretty fit, or even that she was a MILF.
"Not entirely, Ma'am... I'm in the final year of my apprenticeship," I said in answer to her question and then, as was company policy, I added, "If you're not happy with that and you'd prefer someone fully qualified, I can...."
"Don't be ridiculous!" she snapped, "I'm sure you're perfectly capable of fixing a dripping bath tap, aren't you?"
"Yes, Ma'am."
"And stop calling me 'Ma'am, please... my name's Mrs Cook... as I'm sure it tells you on your job sheet or whatever it is."
"Yes... sorry, Ma'am... I mean, Mrs...."
"Well... it's no use your standing on the doorstep, is it? My problem's upstairs... you'd better follow me. Oh... and make sure you wipe your boots on the doormat!"
I did better than that; I slipped my boots off before I followed her up the thick, cream-coloured stair carpet. To be honest, being just a couple of steps behind her meant that my eyes were directly in line with her backside – a very nice backside as it happened; not too large and it seemed surprisingly firm for a 'middle-aged woman' – and I really liked the way the loose-fitting skirt swished from side to side.
"It's in here!" she announced, opening one of several doors on the landing and walking in ahead of me. Considering the size of the house, it was a very small bathroom, and very narrow and I'd no sooner thought that than she said: "It's only small... but it's for guests."
Now that she was facing me, I could see that my initial impression had been correct; she was a good looking woman. I mean, I couldn't help noticing.
"I'd rather you paid more attention to the dripping tap and a little less to my appearance, young man!" she said but, even though I blushed enough to feel the heat on my face, there wasn't really any harshness in her tone.
"I'm sorry, Ma'am... Mrs Cook," I replied awkwardly, realising as I did so that I'd pronounced it 'Cuck,' and trying to forget that I'd recently read a lot of stories in which that word figured. It made her mouth twitch very slightly but, whether with irritation or amusement, I couldn't be sure.
"Right... I'll leave you to it," she declared, and started to squeeze past me, apparently unaware that her impressive chest brushed against mine as she did so. "You'll find the stopcock is in the vanity unit." And then she was gone.
I breathed a sigh of relief and tried to turn my attention to the task in hand.
She was perfectly right about the stoptap, but it was right at the back and almost on the floor, so I was kneeling down to turn it off when I had the feeling that I was being watched. I finished turning it and then looked around to find that she was standing in the doorway. I suddenly understood how she would have felt if she'd known I was watching her ass when we came up the stairs, because there was no doubt that she was doing exactly the same to me. The difference was that she wasn't the least bit bothered at being seen to do it.
"I have to nip out to the corner shop, Arthur," she said, "I'm out of milk and you'll probably want a cup of tea or something when you're finished. I won't be long. Okay?"
Something made me bite my tongue instead of saying that I didn't drink tea – only black coffee. I don't know what it was. And then she was gone.
The problem was about as simple as it gets. The washer in the cold tap needed replacing. Even for a non-tradesman it's a ten-minute job at most and I wondered why her husband hadn't done it himself. 'Ah, well,' I told myself, that's how the firm makes money.' The standard call-out fee was £75 (plus VAT, of course!) plus my time, which would be booked in as an hour because that was the minimum. The bosses wouldn't deal in anything less.
Naturally, I was finished very quickly. The tap was in perfect working order again and the tools – two wrenches and a flat screwdriver – were safely returned to the toolbag. I washed my hands and wondered what on earth I was supposed to do next.
I suppose I could have just left – but I didn't know whether to lock the front door or not; if I did, and she hadn't taken her keys, I'd be in trouble; if I didn't, and someone burgled the place, I'd be in even more trouble. 'Ah, well,' I thought, 'she'll be charged for the full hour anyway.'
The kitchen, I discovered was not only enormous, it was also equipped with virtually every device and gadget known to mankind. The couple who lived here were well off, that much was obvious, and next to it was a large dining room with a table that could seat eight; so it seemed likely they did a fair bit of entertaining.
It was all very different from my own tiny flat; one-bedroom, one small bathroom and a kitchen that, once I'd furnished it with the little Formica-topped table and two chairs that I'd bought second-hand, left barely enough room to use the sink and the microwave.
Ah, well; I was growing used to seeing how the 'other-half' lived.
The one thing I did see that caused a twinge of envy was the laptop that was open on the dining table. It was the Samsung model that I'd been licking my lips over every time I passed the shop window on my way home – the one that was way out of my price range. Mine was a refurbished, 5-year-old Acer that, though adequate, was no longer entirely reliable. And if the people in the flat next to mine ever decided to protect their Wi-Fi, it wouldn't be much use to me at all.
Normally, of course, if you're left alone in a customer's home, the rule is that you touch absolutely nothing. Instant dismissal is, quite rightly, the penalty for that – but I only intended having a look at it. In fact, I didn't even realise that I'd brushed the touchpad until the screen suddenly lit up and, quite truthfully, I almost shit myself!
I didn't have the foggiest idea what to do – it was a much newer version of Windows that was being used so I wasn't sure how to return it to 'sleep mode' and I certainly didn't want to mess with it in case I screwed it up completely.
In front of me, on the screen, was a 'word' document that Mrs Cook had clearly been working on when I'd arrived and, just as I'd resolved to leave it alone and beat a hasty retreat in the hope that it would return to sleep mode of its own accord before her return, the title of it caught my eye. It was called 'He Put a Smile between My Legs!'