I work in a call center for a company. I won't say which one, but it's in Canada so we have both English and French customers to assist. It's a smaller company and when I started we only had one office building. After a few years our business had increased to the point where we were getting a lot more French customers, which meant we needed more bilingual service representatives. It happens that in the city where our main office is located there aren't as many French speaking people as there are in some other parts of Canada. We were starting to have trouble finding enough bilingual people in the area to hire.
It was decided that we needed to open a second office in an area with more French speakers. This would let us hire the amount of staff we needed and keep up with attrition as some folks moved up to other jobs or left the company. One of the upper managers came from a small town up north that was very bilingual and she pitched the idea that we should open our new office there. The executive committee agreed.
After some deliberation, a new building was located, rented and furnished. Interviews were conducted and a bunch of employees were hired for our northern office. Our training lead was scheduled to go up north for six weeks and do all the training. But then a week before she was supposed to go she ended up having to take a sudden, unexpected medical leave.
Upper management panicked. We had another trainer of course, but in what was probably not the most brilliant of all plans, he was scheduled to start a training class of new hires in our main office the same week as the class was supposed to start up north. He couldn't be in both places at once. Both classes had to go forward because the new hires all had contracts with a fixed start date and upper management refused to consider the idea of paying any of them to do nothing.
That's where Mina and I came in.
At the time this happened I'd been with the company long enough to have gotten a couple of promotions and I was what's called a Resolution Case Manager. That's a fancy sounding title that covered a wide range of duties, most of which you don't need to know about. What's relevant to the story is that one of my duties was to work closely with the training team to help transition our new hires from the classroom to the phones. If it helps you can think of me as a mix of backup trainer and live support. During their first few days on the phones if the new hires couldn't figure out what to do on a call they could put the caller on hold and wave me down. I'd run over and talk them through the situation. I knew how to use all the systems and I knew how to explain them to people who hadn't used them much before.
Mina was a Resolution Case Manager too. I'd known her for a couple of years. We'd had similar trajectories through the company and been on the same team for most of them. She was a cute brunette, tall and a little gawky. She had a dancer's body, with smaller breasts but amazing legs. At the time all this happened I was thirty-nine and she had just turned thirty.
The day after the training lead went on leave Mina and I got called into an emergency meeting with some bigwigs. Long story short, they'd decided that Mina and I together were the equivalent of a trainer and asked us to take on the northern training class.
It meant six weeks in a small town in the middle of nowhere, but we were both familiar with the material and all the course work was already designed and ready. Plus they offered us both extra vacation time for after we got back to sweeten the deal. By the next day we'd both agreed to go.
I won't bore you with all the nuts and bolts of packing and organizing and getting there, but there are a few more pieces that are relevant to setting up how this happened. It was late October when the training class started and we were going to be there until mid December. I could have driven my own car, but in researching a little about where we were going to be, I found out they don't measure snow in inches, they measure it in feet. I didn't want that much wear and tear on my car and Mina didn't want it on hers either. The company agreed to fly us up north and pay for rental cars. Of course, we found out at the last minute that they'd only pay for two rental cars on the weekends. During the week they expected us to share one and carpool between our hotel and the new office.
Not wanting to have to pay the cost of a second rental car on our own, we agreed to the carpooling plan. Once we got up there this meant we ended up grabbing dinner together most nights on the way home from work. Oh sure, we could have just driven straight back to the hotel, and then taken turns using the car to do our own thing, but that would have been a lot of effort. Training the class each day was a lot of work and a certain amount of improvisation since neither of us had ever done it before. At the end of most days we were both tired enough to want to take it as easy as possible to rest up for the next day.
That meant we ended up spending a fair amount of time together every evening after work. Since we were both sick of talking about work by that time of day, we talked a lot about other things. We discussed shows we liked and books we'd read and funny stories from our past. We started to get to know each other pretty well.
On Thursday of our second week in town we stopped for pizza after work. Somehow, I found myself eating a slice with ham, pineapple and hot peppers on it. I've always been a die-hard believer that pineapple on pizza is disgusting, but Mina talked me into it. She can be very charming when she wants something and it can be hard to say no to her. I have to admit it wasn't bad. The hot peppers balanced out some of the sweetness of the pineapple, making it tolerable to eat.
As we were eating Mina got a text. She checked it and the self-satisfied smirk she'd had on her face since proving me wrong about the pizza was replaced by a frown. She rolled her eyes and shoved her phone back in her purse.
"Everything okay?" I asked.
"Just Brad," she said, shaking her head. "I don't want to get into it."
Brad was her boyfriend. They'd been dating for as long as I'd known her and a year or two longer than that from what I'd heard. They lived together, or at least they did when she wasn't staying in a hotel in the middle of nowhere. Brad hadn't come up north with her.
"Fair enough," I said. "If you need a friendly ear let me know."
She nodded and we let it drop for the night.
The next morning when we met up to head out to work I couldn't help but notice she looked tired. There were bags under her eyes and her hair was up in a ponytail. Earlier in the week she'd confessed that she only put her hair up at work when she was feeling tired or lazy. "Can you drive?" she asked, holding out the keys.
"Sure," I said, grabbing them from her. "You okay?"
She started to reply and then was interrupted by a massive yawn. "I'm fine," she said once she could stop yawning again.
We both got into the car. "Tell me to mind my own business if you want," I said as I started the car, "but it doesn't seem like you're fine. Did you not get much sleep?"
She sighed and for a second I was sure she was about to tell me to stay out of it, but then she shrugged. "I was up late talking to Brad," she said.
"You guys arguing about something?" I asked. "You seemed kind of pissed last night by that text he sent."
"Not arguing exactly," she said. "There's just something he wants me to do that he keeps bugging me about and I'm not sure I want to do."
"Rob a bank?" I said.
She laughed. "Oh damn, you guessed it," she said. "Now I'll have to kill you." She paused for a moment and then said "He wants me to take some pictures for him."
"Oh I see," I said, not quite sure how to reply to that. I was pretty sure I knew what kind of pictures she meant. "Well I guess I can understand him asking, with you guys being long distance right now, but if you don't want to do it he should respect that."
"It's more complicated than that," she said. "It's not just nudes, I send him those all the time, I like doing that." I was watching the road but from the corner of my eye I saw her clap both hands over her mouth and blush as soon as she said that. "That was probably too much information," she said in a low voice.
I cleared my throat and then tapped the time on the dashboard. "Hey, we're not on the clock yet," I said. "I won't tell HR if you don't."
She laughed again and then I saw her shrug. "What the hell," she said. "Maybe it'll help me figure out what I want to do it if I talk it out. Do you mind?"
"Go for it," I said.
"Okay," she said. "He wants pictures of me blowing another guy."
I almost swerved off the road. Whatever I'd been expecting it wasn't that. "Oh wow," I said. "Brad likes to watch huh?"
"He does," she said. "He's been trying to convince me for a long time now to fool around with another guy in front of him. I've never gone through with it. I guess it always seemed like a bad idea to fool around with someone that we might have to see again after."
"Oh I see," I said as it started to make sense. "Now that you're in the middle of nowhere he figures you can pick up a random guy, blow him and then leave town so you'll never have to see him again."
"Exactly," she said, nodding.
"How do you feel about it?" I said.
"I'm not sure," she said with a shrug. "Part of me thinks it could be fun and I know Brad really wants me to." She trailed off and sighed.
"Then what's stopping you?" I said.