My Diary 05 - The Old Folks Home by Emily Harrison
Before my University degree course started, and with some spare time on my hands, I had decided to do some voluntary work. I knew Miss Torbolt, who lived downstairs, worked at the local care home just a few hundred metres to the left of our flats. So, after a few chats with her about volunteering, I asked if she could mention my willingness to help out to the manager. On Monday morning, just two days later, I received a phone call from the Manager of the care home, Mr MacGregor.
And, in a matter of days, there I was, sitting in Mr MacGregors' office on a gloomy rainy Wednesday morning, listening to him detail some of the tasks that an unqualified volunteer, such as myself, would be asked to help out with. It was going to be some of the more menial jobs, of course, I had no illusions about anything else, but one of the main things was going to be simply talking with the residents. I love chatting, especially with older people, so I knew I was going to enjoy my time there.
After our chat, which seemed to have gone well because he was now talking about dates I could start, he walked me around the different areas of the home.
As we walked through the day room, the residents all seemed happy and content, extremely well cared for, the facilities were exemplary and the attentive staff were all very smiley, friendly and respectful of their charges. I just knew this was going to be an enjoyable and worthwhile use of my spare time.
After introductions to some of the residents and some of the permanent staff, I was left with Anne, one of the senior carers, so she could briefly outline the routines.
A little later, Mr MacGregor sought me out and asked if I could start the following day. Delighted to have been accepted, I agreed and with Anne leading the way, I went to the staffroom to be issued with the standard uniform. An all-in-one, light blue, studded front uniform dress, ending about 3 or 4 inches above the knee. Very economical fashion-wise, but it was functional. I had noticed that some of the carers wore trousers with a tunic top, but Anne was wearing the dress, as I had been issued, she said it was much easier and more comfortable in the summer months.
After a few hours and having said my goodbyes to Anne, Mr MacGregor and a few of the residents I'd already been introduced to, I made my way home.
The next day, I arrived on time for my first day on the job. Anne took me into the staff changing room where, as she was giving me a brief overview of the residents (all eighteen of them, eight men and ten ladies), I changed into my tunic dress. Anne went through some of their routines, their personalities, the wanderers (those that had a habit of just walking out through the front door in their dressing gowns etc), and after fastening up the last of the button studs, Anne took me for a walk around the home to introduce me to all the residents.
I won't bore you with the names and descriptions of everyone, but a few need mentioning as they were introduced. Ages and extra info gleaned from further enquiries or if the residents offered up that piece of information, which a few did, whether that was because they had managed to reach such an age or as one or two said, 'don't ever get old Luv, I'd never thought I'd be 86'.
The first of those was Reg. An 87-year-old with a bald head, but with a little grey hair around the sides, quite a handsome man, but obviously declining physically with age. He was sitting in an armchair with his walking stick at his side, engrossed in a magazine as we approached. As his eyes focussed in on us, there was a sparkle. Such a sweet smile and I immediately took to him.
"This is Emily," said Anne, as she introduced me to Reg, "and this lovely gentleman is Reg". "Emily will be helping us out until she starts University".
"Such a pleasure my dear," said Reg, proffering a hand for me to shake as he lowered his magazine onto his lap. And such a gentleman too, as he brought my hand to his lips and kissed it, just like you see in the old movies.
"Reg is just here for a short stay, while he recovers from his knee replacement," said Anne, "He'll be back home in a couple of weeks, and hopefully he'll be taking that lot with him," she said with a smile, "he loves his magazines," she said, nodding towards a small pile of 'Amateur Photographer' magazines on the floor at his side.
After a brief chat, we were off to the next resident.
As we approached Bob, Anne whispered in my ear.
"Watch this one, Emily."
I didn't know what she meant and it was too late to ask now, as she began the introductions.
Bob was 93, one of the oldest residents at the home, and to be honest he looked like he was asleep, as he barely acknowledged our introductions, it was as though he had already given up and was just waiting for his time.
As we left Bob and headed to the next resident, Anne again whispered, with a half-smile on her face "Don't be deceived sweetheart, looks can be deceptive." Again, I had no idea what she was talking about.
Anne introduced me to a succession of residents, all friendly and cheery, all happily whiling away their time on a number of different pastimes. It seemed that everyone was happy, so well cared for and by and large, happy with their lot.
During the day, as I helped out on various tasks, I got to talk to the majority of residents. It was incredibly tiring, but I had thoroughly enjoyed it.
As I soaked in the bath that night, my feet finally resting after a full day on the go, I reflected on how much I had enjoyed my first day.
Two days later I was back, I had volunteered to help out on the night shift. One of the full-time carers, Kathy, was on duty with me. As we were getting into our uniforms she mentioned that another carer was ill, so we'd have to manage on our own. This, as she explained, shouldn't be a problem as the residents were mostly on medication to help them sleep, so it should be fairly quiet.
As the shift began, Kathy explained that each resident had a buzzer situated at their bedside for emergencies. Apparently, it was normally just a few who buzzed during the night, mostly when help was needed getting to the toilet. So far, all was quiet.
At about 1.30 am, the buzzer for one of the female residents Sophie buzzed. As Kathy got up to attend to her, she asked if I'd be ok if another buzzer buzzed. I couldn't see any problems, so with confirmation from me, off she went to attend to Sophie.
It seemed that as soon as Kathy was out of sight, another buzzer went off. It was Bob's room.
I quickly scribbled a note to Kathy telling her where I was, left it on the desk and went to attend to Bob.
On entering Bob's room, he had already put his bedside light on and was waiting.
"What's wrong Bob, how can I help?" I said.