Chapter 4: A Different Kind of Stan
I didn't wait to get started. I e-mailed each and every contact I had with a formal announcement that Copely Services was in business. I attached a copy of my rates, mirroring Dave Thomas', as well as my experience history and my new business phone number. I had subscribed to a new cell phone plan which gave me a bulk rate on any U.S. calls.
I ordered some business cards on line that I designed myself from the templates provided. I kept the appearance simple and straightforward, hopefully reminding people of what kind of guy I was. I was really relying upon my reputation to gain a foothold in the business. My phone did not "ring off the hook" that first week.
I met with Terry Rhinesdorf at the rink on Tuesday evening to watch his hockey team in action. It was pretty ragged play, but I thought with a bit of practice and conditioning, I could help them. I told him I'd see him same time next week with some equipment and let him form his own opinion.
I had picked up hockey equipment during the week, opting for some "previously experienced" pads and pants, but new gloves and helmet, along with a couple of sticks. I bought a practice jersey in case they didn't have a team jersey available. I probably didn't need to spend the money at that point, but I wanted something to look forward to, and I was feeling a bit like it was my right to be a little selfish for a change.
I spent the weekend getting our apartment more "livable" with some prints for the bare walls, and with Jilly's help, curtains for our four windows. The ones that had been left behind by the previous tenant were in poor condition, not to mention very feminine. Jilly took the new ones home and hemmed them to fit properly, arriving back at the apartment just before dinner. We decided on a nearby Mexican restaurant and had a nice meal and a pleasant evening.
Sunday afternoon, I went back to the rink for a skate, but Teresa wasn't there. Too bad, I was looking forward to her company. She was a very attractive woman and didn't seem to mind my hanging around with her. Perhaps next week, I thought.
I was getting a little antsy that I hadn't heard from any of my old customers when Monday morning rolled around. I figured that at least some of them would call to let me know they got my e-mail. I had received a couple of e-mails acknowledging my notice, but nothing else. So when my phone went off about 10am on Monday morning, I jumped in surprise.
"Copely Services," I answered.
"Hi Stan, it's Sue Palotti at Winston Candy." It was a familiar voice. Winston Candy was a large national candy producer and packer with three plants in the U.S. Sue was dayshift supervisor in Kansas City. I'd been in her plant several times in the past few years.
"Hey, Sue. How are you?"
"I'm fine Stan, but I can't say the same for a couple of my pieces of equipment. One of the F & C units won't seal and that piece of Italian crap they call a twist-wrapper is driving me crazy. Think you can help me?"
"Sure. When do you need me?"
"Last Friday would have been good, but I'll settle for as soon as you can get here. Your old company said they might be able to get someone here next week. I'll really be behind the eight-ball if I can't get going sooner."
"No problem. I'll get the first flight out I can and should be there tomorrow sometime," I said, excited with my first job."
"Hot damn, Stan. That's great. Just let me know when you're getting in and I'll get someone to pick you up at the airport. No need for a rental car. Don't worry about the hotel reservation either. I'll look after that."
"That would be great. Thanks a lot for giving me a call, Sue. I really appreciate it. You're Copely Services' first customer."
"I'll bet I'm not the only one. I'll look forward to seeing you and you can tell me all about what's going on," she said, sounding very happy.
I signed off and immediately got online to find a flight. I found a non-stop that left at 9am and arrived at 10am, Kansas City time. I booked it with an open return and paid with my credit card. I called Sue back.
"Hey, Sue. I got a good flight that will get me in by 10am tomorrow morning. That will give me most of the day to get at least one machine back on line."
"That's great, Stan. Boy, you've really helped me out. I'll make sure my boss knows about this. See you tomorrow morning, then."
It felt good to be able to help someone that quickly and I immediately pulled out my small travel bag and toolkit and checked them over. I called Terry Rhinesdorf to let him know I would be out of town on Tuesday and unable to attend the game. It only took me five minutes to pack for the trip and confirm I had all my necessary equipment. I was charged up to have my first billable business, and I was hoping this would just be the first of many in the future. I wondered when I would get that second call. I didn't have long to wait. My cell phone went off just before noon.
"Copely Services."
"Hello, Stan. It's John Mankowitz in Plano. How are you?"
"Fine thanks, John. Just getting my new business up and running."
"That's what I was calling about. I've been having some intermittent problems with a couple of my machines and I could use some help. Any idea of when you might be around this way?"
"John, I'm headed for Kansas City tomorrow and I should be wrapped up there Wednesday afternoon. If I can catch a late flight, I should be in Dallas that night and at your place Thursday morning. Is that quick enough?"
"Hell, yes. That's plenty fast enough. It'll be good to see you again. I'd like to hear about you settin' up your own business."
"Well, we should have some time, so let me got off the phone and find a flight and I'll let you know when you can expect me."
"That's great, Stan. Thanks for jumpin' on this. I 'preciate it."
I flipped my phone closed and smiled. I was in business! I checked the flights to Dallas from K.C. and found what I needed. There were three beginning in the mid-afternoon and I booked the latest, hoping I could move up if I was finished early at Winston Candy. I repacked my bag for an extra two days, and wondered if I'd get another call this week.
When Tommy came home from work, I greeted him with a big smile and a "Guess what?"