Juan listened to Michelle's inquiry and quietly told her not to worry. He was sure everything was okay. Jack was a big boy and knew very well how to take care of himself. Placing the phone in its cradle, Juan leaned back in his chair and contemplated what it could mean.
Someone at a car rental company in Miami had done a routine check on Jack's card just to make sure the limit would cover the responsibilities set forth in the contract and had been surprised to find the credit card company had flagged it. When the rental car company had called the card company, the operator had asked to talk to the client. The rental clerk had explained that the client had already left, and the employee who had done the contract, being new, had failed to realize the mistake until just a few minutes ago.
"Okay, here's what we have," explained the operator. "Mr. Pond's card has no real problems; it's a corporate card for Pond Enterprises with no limit and no past dues - ever. But the card hasn't been used in almost two years, and we would like to confirm that it's the user who, in fact, wants to make the charge. So, let me call his office, and I'll call you back to let you know if it's authorized or not."
"Okay. Do I get a reference number?"
"Not yet, but I'm operator 163 at extension 1139. Ask for Linda."
"Okay, thanks, Linda, sorry about this. Hopefully, you can clear it up for us."
"Sure, I'll call right back. Thanks, and you have a nice day."
Hanging up with the rental agency, Linda called the number given as the office number of Mr. Pond. Explaining the situation to a Michelle who answered the phone, Linda listened closely as she casually browsed through the credit history of the client. It looked like big bucks - should be no problem here.
"I'm sorry; did you say Mr. Pond rented a car?"
"Yes, he did. A current year luxury model."
"I'm sorry, but could you tell me if that car comes equipped for a paraplegic driver - you know special controls and all - because Mr. Pond would have been in a wheelchair and would have required a vehicle that could be driven by hand." Michelle glanced at the other two lines she had on hold and wondered how much longer this would take.
"I'm sorry, but we show no special features on the vehicle rented - a two-door Luxury sedan. Let me check this code. Hold a moment, please."
"Sure." But Linda was gone, and Michelle was left hanging on the phone. Punching a button, she grabbed another line and said quickly, "Mr. Pond will not be attending the benefit this year, but I'm sure he'd like to make a donation. Could you please fax your information, and I'll see to it Mr. Pond gets it. Thanks."
She felt bad about hanging up so quickly, but someone called at least once a week to see if Mr. Pond could give money to some noteworthy cause, and she just didn't have time for it right now. Pushing the next line, she found the party had already hung up. "Damn, lost that one," she muttered and returned to the credit card company. A short pause and Linda came back on the line. "That would be a current year Cadillac STT Telstar, fully equipped with GPS, theft alert, and no special controls for use by the handicapped."
But how could that be? Did Jack hire a driver? "I'm sorry, but is there any way I can talk to the clerk that attended Mr. Pond? I would like to know who the driver was."
"Yes, you may. I can connect us via conference call. Hold, please."
There was a click, and Michelle could hear the sound of a jet taking-off or landing and voices as people walked by the counter, talking. "Hi, I'm Mr. Pond's personal assistant and would like to know if Mr. Pond was accompanied by a driver at the time of rental."
"Sorry," exclaimed the clerk, "but Mr. Pond walked up to the counter by himself and presented a driver's license. I have him listed as the only driver on the insurance contract. Is there a problem?"
Michelle was immediately alerted and explained in great detail what Mr. Pond looked like, INCLUDING the fact he should have been sitting in a wheelchair. The clerk was completely unconcerned while he explained that Mr. Pond looked more or less as she described EXCEPT the part about the wheelchair and his license picture matched his mug as good as can be expected, considering the quality of work done by the license bureaus these days.
"I'm sorry, but could you two hold on a minute, and let me check with a colleague of Mr. Pond's? Thank you." Two could play at the quick hold button, and Michelle immediately consulted with Mr. Martin. But, she was surprised to learn that Mr. Martin wasn't at all concerned.
Pressing the blinking light, Michelle announced that all was well, not to worry about the card, and thanks for taking the time to check.
* * * * *
Standing at the inner door to Jack's apartment, Juan felt a little like a snoop as he inserted the key and entered from the foyer in front of the elevator. All seemed quiet, no ominous signs of a struggle or unexpected life. A quick walk through the apartment reassured Juan that Jack wasn't lying dead in some corner and nothing appeared to be missing or out of place.
One of Jack's wheelchairs was missing which would have been correct, and the balcony door was locked, but Juan could see through the glass door that Jack wasn't out there. Glancing at the other glass door that went into Jack's secret room, Juan saw the drapes were drawn and wondered if he should check there. Jack's instructions had always been very clear. That room was not to be opened by anyone except in the case of his death. Maybe I should try and find another explanation first, Juan thought. Turning away from the door, he walked through the apartment again but slower this time. It was on the second pass that Juan noticed the footprints in the carpet. It looked like tennis shoes of some kind. Even more telling was the lack of wheel tracks from room to room. He had walked on a few of them but was still able to follow the distinct footprints left by tennis shoes through the apartment, from the sliding glass door into Jack's bedroom, to beside the bed where they appeared to go back out to the kitchen, and then disappeared on the oak hardwood floor. Glancing around the room, Juan saw some white tissue paper in the trashcan and walked over to investigate. Inside was an empty shoe box which had held new shoes, purchased and put on. Walking through to the breakfast nook with its slate floor, he stepped into the door of Jack's office and found the footprints again moving around the desk and under the picture that covered his wall safe. Finding the release, he checked the safe. It appeared to be fine so he followed the footprints over to the wall where Jack and Lisa's picture hung and noticed the footprints moved around a little as if standing for a minute before going back out the door.
Walking back through the kitchen, Juan went to the exercise room and glanced around. What's wrong in here? What is it that's not right? Running back over the inventory in his mind, Juan recalled the furnishings purchased when the building had been redone and suddenly realized - what would a paraplegic be doing with a walking machine?