Chapter 1
Lucy
I was out shopping for an anniversary present for my eldest nephew and his wife, I knew they liked glassware but had visited several gift shops without seeing anything I thought they would particularly appreciate. In recent years I have become disappointed by department stores' lack of service, but as I'd had no luck anywhere else and it was getting late, I reluctantly decided to try one of the better ones.
As I had anticipated, there seemed to be nobody serving in the glassware section and I was left to browse around unassisted. To my surprise it wasn't long before I actually found exactly what I had in mind, a large, plain but elegantly shaped vase. Then went searching for someone to pack it and take my money.
She was in the far corner, sitting at a tiny desk, papers crowding off the edges, holding her head in her hands and, apparently, quietly weeping.
'Excuse me, are you all right?' I asked sympathetically, and at the sound of my voice her head jerked up and she turned to face me.
She was, quite simply, stunningly attractive, with a bone structure that ensured she would still be a beautiful women when she eventually reached old age. More obviously, her large blue eyes were set wide apart, her nose was small, slightly uptilted, and the fullness of her lips offset the fact that her mouth was perhaps actually a little too large. Framing all that was pale, honey-coloured hair that fell to, then rested gently on her shoulders.
She quickly tried to wipe the tears from her eyes but really only succeeded in smudging her mascara. 'Oh I'm sorry sir, I didn't realise there was a customer in the department. What can I do for you?' She said, pushing back the chair and standing up.
Her delicately proportioned facial features had led me to expect her body to be short, and her build slight. She was neither. And although the company's dress code required their staff's clothes to be black and modest nothing could have disguised her curvaceousness. Her fine wool jumper was stretched by what were obviously full, high-set breasts, and her short, straight skirt accentuated a slim waist, gently rounded hips and the length of her finely shaped legs.
Ignoring the images and thoughts that immediately flashed into my head I looked down into her still brimming eyes. 'Let's worry about you first, what's the matter?'
'Oh no sir, it's nothing!' she replied and I heard a note of near panic creeping into her voice as she added. 'Please let me help you.'
'In a minute, you can't be much help to anyone when you're like this. Just tell me what's the matter, if I can help, I will. Then we'll take care of what I want. OK?'
'It's just all this.' she answered, sweeping her hand over the mass of paper on the little desk-top, then explaining in a sudden rush of words. 'There's been a mistake made in some prices, the buyer has told me to sort it out. I only started here a week ago, I'm on a month's trial, nobody's showed me anything about invoices, and I know she'll make sure I don't get taken on if I don't fix this.'
'Why would she do that?'
'I just know she will.' Was all she answered, and I could tell from the expression on her face that it would be a waste of time to try to get her to elaborate.
'All right. Now explain what you can, I know a good bit about invoices. Then, while I have a look through this mess, you can go and find a box for the vase I want and wrap it up for me. How about that?'
Her relief and delight generated a smile that made my heart skip a beat. Then she explained that a pricing error had been discovered in a new range of goods, nobody seemed to understand what had happened but the girl was sure the buyer would make sure she got the blame.
Having got the extra details I needed to start a search I sent her off to pack and wrap my vase and started sorting through the mass of paper-work. Apart from internal memos and special orders there were delivery dockets and invoices all mixed up together, so I began by sorting those into two piles. Removing everything that was for stock other than the brand she had given me reduced the piles dramatically and I then started examining those in detail.
Once at that point it only took a minute or two to see what might have happened. There was a delivery docket for a range of items, but there were two invoices, one from what appeared to be an agent, another from the manufacturer, and the prices were dramatically different.
I had just finished when all the lights in the store dimmed for a moment or two, and as they returned to full brightness the girl reappeared, carrying a beautifully gift-wrapped parcel.
As she came closer I could tell from the puffy redness around her eyes that she had been crying again. That, plus the mournful expression on her face, told me she hadn't really expected me to have much success.
'You've wrapped that beautifully, thank you. Now put it down for a moment and let me show you something.' I said, then showed her the delivery docket and two invoices. 'I don't know what happened here, the buyer probably will, but I wouldn't mind betting that's where the problem started. Just look at the two different sets of prices.' I explained.
She took the papers from me, looked at them, then stared down to the order I had made of the mess that had been on the desk. There was a look of sheer disbelief on her face when she turned back to face me. 'You've managed all this in ten or fifteen minutes? I could kiss you!' she said excitedly
'It's not so difficult when you've been working with accounts most of your life. Don't get too carried away, I'm not saying this is the answer to the problem, only that it might be. But at least it should get the buyer off your back. Now, what happened to the lights?'