White paper sky was a ceiling on the world set high enough that the departing planes sailed trapped below it. Blustery wind made me grab my blazer and pull the front of it overlapping beneath crossed arms and hunched shoulders.
"We are very sorry," the man said, bowing over and over in short, precise little bobs, the motions of a bird drinking. "Very sorry." The repetition didn't make my luggage reappear.
Between my incomplete Japanese and his broken English I could gather my roll-on had been put on the wrong bus and was probably sitting on the curb at TCAT instead of here with me. It'd been rush hour, and the bus from Haneda I'd been on was full, so they'd tried to send the bags on the next, five minutes behind me. In the fog of jetlag, I hadn't even noticed.
"We will bring it." Officiously confident while still polite, he had on a different uniform jacket than the attendant who'd looked around for my bag, confused, as everyone else claimed theirs and departed. I'd stood there numbly, staring into the empty cargo space under the passenger cab of the bus, getting in the way of the next group boarding. She'd had to call someone more important to deliver the bad news.
She was still there in her drab brown and white, bowing along with him. A simple, long ponytail bounced over a shoulder with each jerking obeisance. Unlike the twenty-something girls they stock the ticketing and checkout counters with here, she wasn't a TV-ready beauty. The uniform was sturdy, workmanlike rather than fashion-plate appealing. Her angular cheeks were pinched by the cold breezes, and her eyes were narrow. "Untrustworthy," a Japanese might describe them as, meaning "less expressive." She hadn't looked very worried about the missing luggage then, or very apologetic now, her face still and downcast while her boss did the talking.
"We will bring it." My claim ticket was proffered back to me in both hands' tobacco-stained fingers. When I'd accepted it, he gestured toward the ticketing counter inside.
"I have to... my flight," I stumbled over the words. The usual musical flow of Japanese was nothing but off-key notes in my mouth today. There was no way the luggage was getting here in time, and I wasn't getting on a plane without it.
"We are very sorry." The repetition still didn't help, but I could tell he wasn't going anywhere until I let him. A small bow from myself was the release he needed, and he scurried away after one more dip for good measure. The attendant went straight to loading luggage again. I remained an awkward obstacle for a moment more, before heading inside to see if I could save anything of this flight.
Long columns of check-in counters stretched behind me to a point in the distance like a perspective drawing. The airline receptionist was very sorry as well. The flight I'd missed was the last one they could have put me on today, thanks to overbooking. I had a hotel voucher in my hand for my troubles, and my bag had actually arrived at the Airport Limousine Bus counter during the time I'd been begging for a flight, any flight, back to the States. But no, I was faced with another night in Japan. Another lost day before the 20 hours of travel facing me tomorrow.
The kanji on the voucher swam over thick card stock when I squinted at it through aching eyes. There were a couple hotel names in English, one in katakana that probably spelled out "Hotel Paradaisu" and some that I just couldn't read. The terms of it were in even more daunting tiny print.
Suddenly the terminal felt hot, the weight of the day behind me very heavy. I was sweating, they keep all the buildings here so warm, and the suit was none too fresh to start with. I'd worn it since I got dressed this morning, through two meetings in Niigata, and then the ordeal here at Narita. My shoulder sagged under my backpack strap. My soles of my feet stung, pounded flat in dress shoes. I needed air. Even rest could wait.
Gusting wind flapped my coat open when I ventured back outside. People flowed around me out to the bus stops, most leaving the airport as flights tapered off. It was cold enough now that puffs of visible breath danced on the lips of people away from the warm glow of the terminal doors. I watched them board buses, going somewhere: maybe home, maybe to a hotel where they actually had reservations.
The bus attendant from before was still there, handing out claim tickets as she put tags on each suitcase and roll-on. A small explosion of vapor escaped her mouth each time she lifted the heavy bags, probably with an under-her-breath exclamation for the effort. She obviously had plenty of practice at shifting them. Her shoulders seemed too broad for her, but it might have just been the old fashioned-looking polyester jacket because the rest of her body tapered down like a skinny isosceles perched on its most acute point. She bowed deep to each bus as it pulled away, her butt curving under heavy uniform pants and her ponytail flopping forward. After that formality she'd rub her hands together and breathe into them until the next bus pulled up a minute later.
It was getting dark. The attendants were using flashlights now to examine their schedules and tickets. I needed to get somewhere to sleep but couldn't budge. Sitting down even seemed like too much effort, and I wasn't sure I'd be able to stand again if I did.
A burst of Japanese startled me from what my fugue. I'd been staring at a point somewhere through a bus and probably the building across the multilane drive. The bus attendant repeated herself but I still didn't understand and just blinked at her.
"You are still here?" her thin lips gave an exaggerated outline of each word in English. I knew it wasn't what she'd asked in Japanese. Her eyes were open as wide as they could go with the question, and she dipped her sharply pointed chin when she asked.
I just held out the hotel voucher. It had bent into a trough while clutched in my hand. She craned her head to make a polite show of peering at it. A few short hairs had escaped the corral of her ponytail and fluttered on the exposed nape of her neck. Maybe she'd point me where to go because I couldn't figure it out for myself that state.
"This way," back to Japanese. She briskly lead me down the walk in front of the terminal with strides short enough for my shambling walk to match. A blank door opened to her company badge and admitted us to the staff-only areas of the airport.
It was no less noisy here. Bright white walls shocked the eye before giving way to cavernous spaces full of occupied desks. People milled and worked without the courtesy of cubicle walls to damp the chaos. I drifted by the tumult as if sliding down a tube after the attendant. She looked back to make sure I was still there.
Another burst of cold and the noise changed to motors, sirens, and synthesized crosswalk music. We were outside again, and hurrying toward a bus. I almost ran into my escort when she stopped to talk to someone. I heard "hotel" and "luggage" somewhere in the rapid-fire before she was moving again. I followed her aboard and sat down in the seat she picked, trapping her against the window. My apology was a mumbled one, my tongue floundering over the most simple phrase as I struggled to stand back up to let her out to the aisle.
"I am going," she nodded her head vigorously to show I didn't need to move. I collapsed back into the seat, too tired to wonder if the roll-on I didn't have in my hand anymore had made it onto the bus with me.
Lights flashed outside the window. My head lolled with each bounce of the bus' suspension. "My name is Yaeko," she said. It came out of nowhere, but maybe she said something before it. I didn't catch her family name because I only belatedly realized she was talking. It was longer.
I must have told her my name because she rolled it around her mouth to try it on. The emphasis was in the wrong place but when I tried to correct her, I said it the exact same way. Her lips kept moving. They were chapped and pale pink that was very bright against her sallow skin. One yaeba tooth peeked out at me, flashing in the orange and shadow of an underpass.
Cold air punctuated the night again. This time it curled around my ankles and I started. "We are here," the attendant looked at me and then at the bus aisle. I stared back before realized I had to get up. I'd slept.
Yaeko, that was her name, nudged me toward the door with unobtrusive fingertips on my elbow. I stepped out onto a lamplit street while she yanked my luggage from the cargo space beneath. A couple other people disembarked behind me to pause awkwardly before realizing I wasn't getting out of the way and just going around me. They were all wearing the Airport Limousine Bus uniform. "Employee bus?" I asked. She nodded. I didn't know how to say thanks for such an irregularity, so I asked, "where is the hotel?"
"This way." At least she didn't carry my roll-on for me. We walked down the street and she rubbed her hands against the cold I wasn't even feeling anymore. The clean sidewalk underfoot was only broken by a manhole cover with a ginko leaf design.