"Good morning Maggie. What's happening? Did you get those files I sent from New York yesterday? I want to make sure the responses to the RFP get out and that my trip report is delivered to Mr. Taylor as soon as possible."
"Welcome back Eric. I trust things went well with your meetings."
"Fuckin kick ass. Unbelievable. Everything worked perfectly. We negotiated all evening and by the end they signed the contract. It was beautiful. They're good people and I'm sure we're going to like working with them. Of course, I'm trusting you to perform your usual relationship magic."
"Never a problem. It's part of the job I really like. By the way, I've completed your trip report and Mr. Taylor wants to see you first thing this morning. He said 'as soon as you get in' and he came down to deliver the message personally."
"He's probably just curious about this deal. I'll get down as soon as I check my e-mail backlog. By the way, did you make those adjustments to the web? And did you get a chance to incorporate that file restructure in the system yet? I want to move forward with the implementation plan immediately."
"Ran into a snag with the web. I'm not getting much response from development. I think they're mad at you. Did you do anything to piss them off again?"
"Really? I did have a bit of a row with them before I left. They completely missed the mark on the design translation. But I thought we were all straight before I left. Damn! We can't have this shit. This is their job. This is important to us. See if you can find out what the problem is. You're better at managing people than I am. You know I don't have much patience when dealing with incompetents. Fucking idiots."
I checked my e-mail and responded to a few urgent requests from the Zurich office. On the whole, things were going very well. I was looking forward to going up to Taylor's office with good, better and great news.
"Good morning Eric. Welcome back. Got you preliminary report. Congratulations."
"Thank you sir. It was poetry in action. They went for the entire proposal. I just hope we can deliver on what I've promised. I'm getting worried about the gap between the concepts and our implementation. I know this area is new to these guys, but we're hot as a pistol. Somebody needs to ride those guys. We don't want to mess this one up."
"That's what I want to talk to you about. Don't worry about the project implementation. I'll make sure it's under control. We need to discuss another matter. Sit down."
"Andrea came up to my office complaining about how you treat her people. This is the second time in the past three months that this has come up. I know we've had these conversations before, but this is getting serious Eric. Look, you know I think the world of your talent. You're the best thing that's happened to me in a long time. I see you as a star and believe you have a bright future. But you have a serious people problem and we need to address it."
"But Mr. Taylor, let me explain. The way they approached the implementation was completely off the mark. If only they would listen to the objective before they tried to."
"Eric, hold the justification. I'm sure you're right. It's not about being right. It's about being able to motivate others to excel. You wind up minimizing them. You're too controlling. You don't trust others and it shows in the way you interact with them. The truth is they don't want to work with you and it is affecting our ability to compete. I need to stop it and I need to do it now."
"I've arranged to send you to an exclusive management training program. I want you to cancel your appointments for the rest of the week and put your projects on hold. Here's the address. You need to deliver this file unopened. I want you to take Friday off and think about these relationship issues. I will see you on Monday."
"What is this? Can you give me some clue about the program? Usually you get materials in advance for training activities. What's it called?"
"All I can tell you is that it is an intensive one-day program. It has an impeccable reputation for effectiveness. The only other thing that's important is for you to know that I view completion of this program as an essential pre-requisite for you to move on to the next level within this organization."
I had never seen Mr. Taylor so adamant. He didn't even acknowledge that I just closed this project that we had been working on for the past six months. That's very strange. He's usually such a bottom-line kind of guy. Plus, it's Andrea's team that the problem. I might have been a bit too brutal, but the goal is to deliver. We need to perform. That's the real issue here.
"Maggie, Mr. Taylor is sending me to a management program. I need to leave immediately. Will you clear my calendar for the rest of the week? I'll be back on Monday."
"Of course, Eric. What's the deal?"
"I'm not quite sure. I think it has to do with the fight I had with Andrea. I'll fill you in when I return."
I drove across town to an upscale residential area. The address was a beautiful brownstone but there was no sign on the door. It looked like someone's home. Strange. I rang the bell and was buzzed into a very well decorated waiting room. There was no one there as I looked around the waiting room. Mahogany paneling. Comfortable leather chairs. Very professional. There was nothing to do but sit and wait.
After a while, I heard the door to the inside rooms open and in walked one of the most drop-dead gorgeous women I have seen in a long while. Long blond hair. Killer body. And impeccably dressed. I couldn't help but to immediately fantasize about having her. This might not be so bad.
"Good morning Eric. My name is Terri. Could I have your file?" I gazed directly into her big blue eyes as I gave her the thick envelope.
"Pleasure to meet you Terri. I'm curious about the program. Can you give me a clue about what you do here?"
"All in good time. Please, make yourself comfortable. I need to read your file before we start."
She turned to leave. I couldn't help but notice her beautiful rounded ass and long flowing hair as she left the room. Man is she sexy. What a babe. I thought to myself. I'd definitely like to fuck her. I hope she's the trainer. I could stare at her all day. Not bad Eric. Not bad at all.
I sat back in the chair and pulled out my notes from the New York trip. Might as well get some work done as I waited. Thirty minutes later, I began to grow a bit impatient. I was uncomfortable with the waiting and with the unknown. After another 15 minutes, Terri finally returned.
"Follow me." She said as she led the way into the inner chamber. With pleasure, I thought to myself, admiring her delightful feminine form. Terri sat behind a big executive desk and invited me to sit down. She slowly and deliberately opened "my file" and looked me square in the eye with such business-like intensity that I was caught off guard.
"Eric, I run a very exclusive management program. We've trained many of the top corporate executives in this country. My tactics are a guarded secret. Before we continue, you must sign this non-disclosure agreement."
She pushed a standard, and very legally binding, one-page document across the desk that of course I signed. She filed the contract away and made a point of looking at my paperwork.
"Your boss thinks very highly of you Eric. It says you are one of the most productive and effective people within the organization. The good news is that upper management has noticed your talent. However, they are extremely concerned about your treatment of others. This is a thick file for one so young. It makes you look like a real prick."